Paul Davis System of Moncton

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"Paul Davis is your water, fire, smoke, mould and storm mitigation specialist for the greater Moncton area. From emergency services, contents restoration to full reconstruction we can do it all for you. We will work with you and your claims adjuster to quickly restore your residential or commercial properties. Our top priority is your satisfaction.Paul Davis est votre spécialiste pour tous dommage causé par l’eau, le feu, la fumée, les et les tempêtes pour la grande région de Moncton. Nous travaillerons avec vous et votre expert en sinistres pour restaurer rapidement vos propriétés résidentielles ou commerciales. Notre priorité absolue est votre satisfaction !"

Address: 255 Halifax St, Moncton, NB E1C 9R6, Canada

Phone: (506) 382-2140

State: New Brunswick

County: Westmorland County

City: Moncton

Zip Code: E1C 9R6

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Reviews

Had water pipe broke that did damage to our basement at our house. Paul Davis’ team did a fantastic job at reconstructing our basement with the results exceeding our expectations. Great service although could use a little more communication of when workers are coming over to continue their job. Overall, great experience dealing with Paul Davis and very grateful for their contribution on this less than favourable  situation in our newly purchased home.

A guy came to our house to see what we needed after we called Paul Davis because hurricane Fiona had flooded our basement.  He was only interested in getting us to charge thousands of dollars to our insurance company.  We wanted to pay for any work ourselves, which means we wouldn't be paying as much, so he wasn't interested in helping us.  Not everybody can afford to put their insurance rates up like that....  So we got a different restoration company.

Absolutely terrible company, would not recommend them to anyone. Our insurance company sent them following Hurricane Dorian and they were a nightmare to deal with. They seemed overwhelmed, did shoddy work, caused as much damage as they were hired to fix, reps never returned calls, so you have to chase them all the time. They never completed the repairs they signed off saying they would complete, but honestly, we didn't care just to get rid of them. 3 years later and our roof has issues, 3 weeks and still waiting to hear back from them. Nightmare company to deal with, use someone else.

2 months behind and didnt bother to call me to let me know the previous appointment was cancled so i wasted a whole weekday at home. The people in person were great but whoever is in charge of booking has caused a huge headache. I would not have had them do a charged inspection if i knew what was going to unfold. I went with action air and mold instead. Were able to be here in 2 days and required no paid inspection.  *Edit/reply* i was told twice, from 3 different people that your company had someone scheduled to fix the leak. The person who did the inspection, your secretary, and then nother gentleman back in February when called to double confirm the appointment for march. It was originally recommended by your team to permanently stop the mold problem and ive had to be the primary person reaching out. After the second inspection that was done recently because its taken this much time that no one remembers what originally needed fixing it seems. i reached out 3 days after to the number that texted me for the appointment, that i was told would be reached out to me to schedule. After 3 weeks of nothing being communicated, i reached out again expressing concern with the warmer weather. I have the messages and the phone number if you need them for confirmation.

I call this guy 2 times ,   the lady who I answer on the phone, was very polite and she took all my information ,  She said  someone will call me by end of the day, It passed 2 weeks and nobody called me. If they don't return calls can you imagine, how long you gonna take to finish the job. I know it's the time when they are very busy but at least one call.

They started work on my house just before Covid-19 started. It took a little longer than it should have which was understandable. They followed the social distancing. I am very pleased with all the work they did. Thank you

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