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Reviews, get directions and information for Party Expert

Party Expert
"Party Expert est un des plus grands magasins d’accessoires de fêtes et de costumes au Canada. Le siège social est situé à Laval, 10 minutes de Montréal pour toutes nos adresses de magasin, merci de consulter la page Magasins. La courtoisie et l’expertise de nos employés font de Party Expert un endroit où il fait bon magasiner. Nos employés, soucieux de vous offrir le meilleur service qui soit, se feront un plaisir de vous conseiller selon vos besoins et votre budget parmi nos milliers de produits en inventaire."
Address: 150 Avenue Auguste, Greenfield Park, QC J4V 3R4, Canada
Phone: (450) 656-7779
State: Québec
County: Champlain
City: Longueuil
Zip Code: J4V 3R4


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
This branch is near my house. And I have a big family around here so mostly we do birthdays and other stuff. But unfortunately especially this branch is handled by the kids and very unprofessional and rude kids. Which I find they don’t know how to behave respectfully and accommodating. Anyway mostly have a very bad experience and I’m not happy at all.
They have the worst staff, mean on the phone and in store I felt rushed. I ordered five balloons and as she was filling them, they kept exploding on her, with either a cut defect or she just blew them up too big. At home another exploded and one started to loose air. When I called to explain, the girl was extremely rude and refused to listen to me and hung up on me after I was out on hold for over 15 minutes
all stuff related to any party..baby shower, anniversary, birthday party, graduation...all such good themes... so many pinatas... love all the stuff and staff is super soft and polite.. my son got a balloon which they filled for free even after a week's purchase...
We ordered a gender reveal balloon the morning of our party. The service was very fast balloon ready in 10 minutes and the cashier was very friendly. The product selection for party themes is huge! Definitely going back to Party Expert for any of my themed party needs and even to get ideas.
Poor service, we ordered a garland for a kids birthday party for 10ft a week in advance, we received 3 piece with lots of balloon already lost air and not clear how to attach them. They didn’t tie balloons properly that they fall easily. Not recommended at all
The website boasts of beautiful product that doesn't exist. Ordered a lush XL Santa Suit, they send out a frizzy orange santa suit as big as a car cover that resembles a santa suit, then to add to it, they refuse to make things right and completely deny responsibility.
Worst customer service ever, If I could leave Zero start to that store I would. I called to know if they could prepare 1 ballon for me and I would picked up after work because I’m in a rush first of all they said no so zero accommodation for the client. Not a lot of people has time to come in and wait for the store to fill ballons most of people would like their order to be ready. I spoke to the supervisor to ask if she could make an exception for me she said no and hung up the phone on me right after. As a supervisor you are the one supposed to lead by example. So thank you for your amazing customer service ! NEVER AGAIN !
If I could give zero stars I would ! The staff is so incredibly RUDE and not understanding. I placed an order and called them multiple times with no answer to change the order as event was canceled due to COVID and push back one week. They didn’t want to accommodate my request the paying customer and told me I wasn’t a priority and they had other clients to take care of.
Good place for most of your party supply needs. Nice staff, but the inventory on their site is not correct. I think the company just has inventory data issues.
They are not expert at all It worth if you go far away and find better party center and not coming here They waist your time, mony and ruined your dream party decorations
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