Very friendly, helpful & knowledgeable! I think Jane is an expert with Quickbooks. Linda is excellent with business and personal year end taxes and payroll taxes. I've asked MANY questions over the years, they quickly get back with me with the correct answer to some difficult questions and many they know immediately! They are a wealth of knowledge. I love the reminders that they send me to pay my quarterly estimated taxes and they even provided address labels printed with the correct place to send the payments! I would definitely recommend Owens & Co for your accounting needs!