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On Side Restoration Services

  1. Calgary
  2. Calgary Contractors

Reviews, get directions and information for On Side Restoration Services

"We’re On Side Restoration. We’ve been expertly restoring damaged homes and businesses in Canada since 1979. Over 1,200 of the most well trained, most qualified service personnel in the industry are employed at On Side, with 500 Technician and Trade Level Certifications among them. With over 10,000 pieces of specialty restoration equipment, and more than 670 emergency response vehicles from coast to coast, we deliver the most efficient and highly-skilled restoration service in Canada. 24/7, every single day of the year.Talk to us about:Fire, Flood & Wind DamageHazardous Materials RemediationVandalism, Accident & Trauma SitesResidential RestorationCommercial Restoration"
Address: 4357 14 St NE , Calgary T2E 7A9, AB, CA
Phone: (403) 291-2980
State: AB
City: Calgary
Zip Code: T2E 7A9


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Reviews
If I could give them zero stars I would. Our fridge leaked on our main floor through to the finished basement, and Onside didn't pull up all our flooring because they said they didn't need to. We pulled it up, only to find the entire kitchen subfloor full of mold. They said it was fine. Then they didn't pull up that sub floor for four months there was still the plywood floor under it, then when they finally did, that subfloor and cabinets had mold. They said that was fine. They told us to lay our new flooring over the mold. They also said they wouldn't cut out the moldy drywall that was discovered after four months. This was all because it wasn't included in their original scope. I have two kids with asthma and allergies.They don't care about people's health, they care about dollar bills. Everything is about profit. There's so much more, but I don't have time to write a novel. Intact Insurance ended up firing Onside Restoration from our project, so that speaks for itself. If you have a choice, NEVER choose this company. Photos are what was discovered after four months because they didn't do things correctly. They told us it was fine.
On Side Restoration Services, recently, completed significant work on our living room which has a vaulted ceiling along with completing some miscellaneous interior jobs. James, our project manager, did an excellent job assessing the work needed, scoping out the project, providing sound advice, being attentive, patient and responsive to our needs, and, coordinating well the various parties needed to complete the work - we really liked working with James and would consider reaching out to him for future projects. We were very impressed with the finished work. Gustavo and his team were very attentive to protecting our hardwood floors and the rest of the house to avoid damage, dust etc.. The team did efficient high quality work, were pleasant to deal with and went the extra mile. We found it helpful to be able to consult Gustavo at various points during the project and hope we can work with him on future projects. All-in-all, we were very happy with the work completed by the extended On Side Restoration team.
On side has been extremely professional and has gone above and beyond what was expected. Over 40 units were extensively damaged with fire and flooding. They are highly skilled, knowledgeable, reliable and very friendly. The treat everyone with respect and take the time to speak with owners to provide updates as the come. They take pride in their work and the team led by Brandon has done an exceptional job. He is extremely organized and professional. I would highly recommend their services.
From initial assessment to QA, On Side delivered. Assessment was quick and thorough. Work started and was completed on schedule. The trades used on the job were respectful and did quality work. Above all, our project manager, Richard was exceptional. He clearly communicated the process and ensured the job was completed efficiently and to a high standard.
My experience was with the Calgary team. Ok communication. Poor execution. Would strongly recommend against using them. Plumbers left a tiny gas leak when re-installing my gas stove. It took us a while to detect it because it was very small. I had water damage on a relatively large section of hardwood. The initial person who came out to do estimate thought I was crazy for wanting them to replace the entire floor it was a townhouse, not some huge mansion, and said they could easily blend in new wood to replace bad wood. Hardwood company did a very poor job, put in cheap wood, and THE NEW WOOD started having noticeable gaps within 3 weeks the existing wood was fine. The company they brought in for doing finishing work mostly did a good job. However, instead of using the paint I provided and clearly labeled what each paint was for, they went out and bought a completely different brand and sheen of paint for one of my paints. Once I realized this I found their new can of paint in my garage, I had to go back over the affected spots myself. Whoever they hired for the drywallers, movers, and cleaners, were top-notch. They did send someone to fix the gas leak. They did send someone to look at the hardwood. I was given the typical run-around of "this is to be expected blah blah" even though it looks really bad. If I would have known it was expected to look like really bad, I would have gone with a different flooring option.
Calvin was an amazing help with out basement. We had a problem with our basement and he helped repaint he walls and installing new trims. Truly a wonderful man of utter composure. Calvin had wonderful manners and was a spectacular person to have fix our basement. Thank you Calvin and onside restorations!
We recently had our 3000 sq ft main floor hardwood refinished due to a water leak in kitchen. Due to the hardwood being continuous the whole mail floor hardwood needed to be refinished. We had to move out for 3 weeks while work was being completed. Intact insurance recommended Onside Restoration to do repairs and Brandon from Onside was assigned to be our project manager. Brandon did a fantastic job from beginning to end. He was able to answer all our questions, returned our calls in a timely manner and so much more. He had all the trades lined up for our floor refinish and sent me a detailed schedule of work to be performed. There were numerous trades involved with this project and Brandon made this process run extremely smooth and we were back in our house when promised according to schedule. Thanks Brandon for making a stressful situation stress free for us.
Our basement flooded in the spring, and our broker recommended On Side Restoration. They came immediately to help and were such a pleasure to deal with. Everyone who came to our home, from the demolition team to the restoration team was excellent. I couldn’t have asked for a better experience in such a bad situation. The end result was a basement that looked better than it did before the flood. Thank you James for taking care of our home.
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