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Reviews, get directions and information for Ohio’s First Class Credit Union

About

Ohio's First Class Credit Union

Story

Ohio’s First Class Credit Union (OFCCU) is a full service financial institution established in 1932, as Cleveland Postal Employees Credit Union (CPECU). It was the idea of several postal employees who came together because they wanted to help fellow postal employees. They pooled money together to make low interest loans to coworkers. The interest charged on the loan was used to pay dividends to the savers who provided the money for the loans.

The original location was in the main post office in Cleveland, Ohio. In 1980 the credit union moved to its own location on Eagle Avenue in Cleveland. Due to the Gateway Development, the credit union was forced to move to the current location at 1800 Carnegie Avenue, also in downtown Cleveland.

In 1993 the Cuyahoga County Employees Credit Union was merged into CPECU. The merger added many Select Employment Groups (SEGs) that had been part of the Cuyahoga County Employees Credit Union. Our current SEGs include: Northeast Ohio Regional Sewer District; Cleveland MetroParks; City of Lakewood; City of Fairview Park; City of Bay Village; Metro General Hospital; Lakewood Hospital; Greyhound Lines; Cleveland Thermal Energy; Lossman Motors; Surety Title and Chicago Title.

In 2010, CPECU changed its name to Ohio’s First Class Credit Union; a move necessary to let the community know that OFCCU had obtained a community charter, which allows membership to all people who live, work, worship or attend school in Cuyahoga County.

In 2011, Lorain County Postal Employees Credit Union was merged into OFCCU. This merger added postal employees and all federal employees in Lorain County to our Field of Membership.

While OFCCU is extremely proud of its heritage and proud to serve our long-time postal and county members, OFCCU is also happy to welcome new members from throughout the community.

Mission

"People Helping People"
OFCCU is all about helping people. In fact, it's the only reason we exist. Our goal is to provide our members with quality financial services at the lowest possible cost.

Address: 1800 Carnegie Ave, Cleveland, OH 44115, USA
Phone: (216) 241-1088
moc.uccfo@aidemlaicos
State: Ohio
County: Cuyahoga County
City: Cleveland
Zip Code: 44115


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I dont know why i keep sticking around for more I was told str to my face the personnal things they do for their normal customers they wouldnt for me ive been a member since 1970 Ive never banked with a bank who allow the debits to come THROUGH before the credit I have pd over 3k in over draft fees this year because of this Im on a fixed income But yet when i was working everything was fine and dandy Never an overdraft You guys kicked me while down battling cancer and battling this cu
8 years ago (01-09-2017)
What a joke!!!! You can't call and talk to someone, it ALWAYS sends to a voicemail and no one ever calls back. They are slow with getting things out like the coupon book for loan payments.
8 years ago (17-01-2018)
I moved out of state to Arizona and I had ATM issues and Anita Caldwell and others who working at Ohio's First Class Credit Union worked hard at handling the business for me. I been a member here for 15 plus years and didn not know that I could travel or move out of town and basically walk into another credit union where they do "Shared Branch Services" and access funds in my personal account. 5 Stars on that as well. You guys should highlight that more. That's amazing :) As far as callbacks... their call backs are timely and in the several cases where I expected a call back and didn't receive one the sincere apology was measured and met well beyond the banking expectations... apology totally accepted you guys "5 Stars" on that as well :) So from here in AZ I'm able to access my account with no problems. What matters to me is all that matters to me. I'm good. It's just hot here y'all :)
9 years ago (11-06-2016)
Financed a vehicle through this credit union. First, I would like to start off that I work in the automotive and finance industry. They provided an excellent rate, and that's why I chose them. There have been MANY customer service issues. From setting up electronic payments, to insurance issues. I know just as well as anyone else in the business that if you are to finance a vehicle, you need to have full coverage insurance prior to taking the vehicle home for delivery. You also need documentation for proof of insurance to give to the dealer before you can take delivery of your automobile/motorcycle. Having given the proof of insurance to the dealer and being on my merry way I received a letter from 1st class credit union 2 months later in regards to not having insurance. Not only did they inform me of their miscommunication with the dealer, BUT THEY ALSO CHARGED ME $402 for not having insurance when I really did. The second problem was setting up electronic payments. I called multiple times to be transferred back and forth from several departments. It took 2 WEEKS to finally process my payment! (Come on guys I was basically begging you to take my money!!!) Overall, I highly recommend NOONE TO FINANCE WITH THIS CREDIT UNION! You will have nothing, but unresolved problems! Skip the headache and shop your rate elsewhere!
10 years ago (27-01-2016)
Love this bank because they take the time to care for u and your family. They educate u about your financial stability. If u communicate with them they reach out to u and give u the very best advice. I've been a member for 20 years.
9 years ago (30-04-2016)
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