Oakland Psychiatric Associates

I've had issues off and on with this place for a few years. More than one doctor, constant med changes, issues with payment, etc. Recently, I missed 2 appointments, completely by accident. Not only is the missed appointment fee completely OUTRAGEOUS, the concern for my well being for missing the appointment is completely non existent. So, then I get a letter from my doctor that she removed me from her service. Wow! That's a great way to help someone with mental health issues. It wasn't a nail appointment. When I missed it, why wasn't she concerned enough to contact me and make sure I'm ok? Nope. Instead I'm just kicked to the curb. Good thing I'm not in distress or suicidal at the moment.

I too, think the reception staff is incredibly rude and unprofessional. I've had issues with my co-pays not being recorded properly. I always pay my $10 before I leave the office. They basically won't even let you leave without paying, so how am I behind? Turns out they were trying to charge me for canceled appointments. They actually charged my insurance for those same canceled appointments. Sad, because I loved the lady I was talking to but I can't deal with the others.

They don't care about your well-being and the AMA should be notified aboout their less-than-scrupulous practices. They call to confirm your appointment three days ahead of time - which is good, but they call from a restricted number that goes straight into your voicemail. You can't call back to cancel and reschedule. This means that you'll be charged double when you can't show up, and through no fault of your own because they never.answer.the.phone.to.the.actual.office. Never. I have paid 180 dollars for 5 minutes of Jaime Ayala's time. Call the AMA. They will send you documents to fill out to explain how awful this practice is. Be precise as to its unethical practices. We have a pandemic here, and if enough people call, maybe something can be done.

This is a wonderful establishment and secretary staff by the names of Rita, Cathy and Cheryl deserve recognition as the factors which clearly separate this office from any other type of healthcare operation I’ve encountered. Their experience, compassion and genuine care for patients/consumers is exceptional and I’d recommend Oakland Pyschiatric Associates to any friend or relative looking to improve their mental health. Thank you OPA, sincerely.

Do not go here very bad service the.receptionists are.very rude.and do not care about your well being.they clearly don’t no the severity of mental illness.and do everything in there power to make sure you don’t get an appointment.they are very snotty and rude.they also try to charge you double payments.would not recommend this place very poor staff.have never had this much trouble trying to make an appointment when I was a customer for years.do not go here

I can not put into words how rude and disrespectful all the receptionists are. They won’t even look at you while you talk with them and if you have any problems with payment or stuff like that they just give a “not my problem” attitude. Disgusting

Scheduled an appointment, gets rescheduled twice. Then drive all the way there only to be told dr would not be coming in but would reschedule for a couple days later like they are doing me a favor, well do yourself a favor and go someplace else.

I've been to many psychiatrist's and therapist's. I've been going here for 7 years I believe. The ladies at the desk are absolutely wonderful. It is a very busy place but it's worth it.

Wow... just wow...