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Customer first service??? I don't think so! First I had to pay an overdraft fee of $29 for something that did NOT go through. When I asked to speak to the branch manager she told me there is nothing she could do. A few weeks later they cashed my postdated check before the date, causing an overdraft of another $29. Again, the branch manager told me she won't do a refund and they can cash a check no matter what the date says. Needless to say, I did not wait for them to find another way to charge me their absurd fees.
9 years ago (06-06-2017)
The "new and improved" Northrim Bank isn't better. I have decided to close my accounts because of this "improvement".