NorthCountry Federal Credit Union

Tellers are all very friendly. I have had a few big errors though, I first had a joint account with my husband, then set up a personal account. We linked the 2 accounts together so if need be we could move money between the 2 accounts. I happened to be checking things out and noticed my personal account was also linked to a total stranger. They THOUGHT they heard me say her name one time... so they linked the accounts..... BUT at that time this lady and I did not even have the same last name, she shared last names with my husband. 2nd error that was made... I had noticed a sum of money missing from my personal account. My husband had mentioned that his account had more money in it then he felt it should have.. I went in to the bank and long story short... a Teller took money out of my account and moved it to his, for what reason she/ he did this.. I dunno... what right did she have? I don't know... the accounts were not linked at that time and the teller I spoke to at the time could clearly see where it was done by a teller, and not asked by one of us... Things have been fine for awhile, but I will say I watch my account VERY CLOSELY!
8 years ago (19-02-2017)

All the tellers are friendly and helpful. They get to know you personally and remember you from previous visits. The building is pretty and well maintained. I enjoy making trips to this bank for my business banking.
12 years ago (01-06-2013)