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Reviews, get directions and information for Neptune Chinese Kitchen

Neptune  Chinese Kitchen
Address: 3337 Shrum Lane , Vancouver V6S 0C8, BC, CA
Phone: (604) 559-7098
State: BC
City: Vancouver
Zip Code: V6S 0C8



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Reviews
Was craving for good Chinese food after our cruise in June 2022. Found this restaurant a short walk from our hotel. The dishes we ordered were very well done and quite authentic. Portions were huge. Good wifi and good service.
I came here one morning after searching quality Cantonese food all night the day before. I hesitated because the rating did not seem high, but out of desperation I decided to try it out. I was seated immediately and the staff were beyond friendly. I ordered the Shrimp Wanton soup and it came to my table after less than 10 mins. The wonton is clearly handmade, not the store bought frozen stuff. The taste was fresh. The soup is clear and full of flavor, and the taste is authentically Cantonese, not too salty or oily like some of the other Americanized Chinese restaurants. I want to post this review so Chinese people who visit Vancouver wouldn’t be deterred from the unfair rating. The service is top notch and down to earth. Customers were all Chinese. The stuff speak perfect Chinese too. I don’t know what not to like and they certainly deserve a much better rating than what they have. For people who are not that familiar with authentic Chinese food, I highly encourage you to keep your mind open or go for your typical Americanized restaurants instead of give cheap ratings out of your ignorance.
Our group was 12 people, 2 were locals and the rest of the group was visiting the city.. we ordered several dishes, mostly dim sum and regular dishes. The food tasted good and fresh, mostly seafood. Staff was polite and attentive. As it is a downtown restaurant, difficult to park and expensive. Either you are staying in downtown or take the skytrain. You can check the prices on the menu.
Not bad. Was reading all these reviews and was getting a bit anxious. Kinda went in with this anticipation of rudeness but was pleasantly surprised... The lady was good to talk with, was helpful and no nonsense. No secret tip was on the bill. Food was as expected.. got crispy noods with pork, seaweed egg soup. Asked for chili oil and was given XO sauce - that was a score! Only complaint is that the sauce on the noods was quite gloopy and not flavourful enough read: it might need more msg.... All in all not bad, not great, but good for what it is. Will go again if in the area and needed Cantonese yums.
Food and service were very good. Love their hot sauce! However, we are not sure how clean was the place. Floor was sticky! Especially near washrooms
Picked up the other day shrimp spring rolls and man I was surprised. The spring rolls were stuffed with shrimps, crunchy and just all in all delicious. Didn’t try anything else but if everything is done on that level then this place is highly underrated. Will surely try them again.
Good dumplings, good beans, and good fried rice. Standard every day Chinese food! Reason it gets 3 stars is because it defi felt a bit expensive for a run-in-the-mill sort of an ambience and restaurant
A exotic Chinese restaurant in downtown Vancouver. Very convenient location and down to earth prices. The seatings are not fancy but the food is good. Dishes are not big, but lots of options. They also serves all day DimShum.
I was very hesitant to try them out for lunch today as my previous experiences were nothing to write home about. But I decided to give them another chance. Before I went in, I had wonton noodle soup in mind which I was craving. But as soon as I saw their mouthwatering roast pork hanging on a rack in plain view, I quickly changed my mind! I ordered roast pork over rice. I asked my server to go easy on any sauce that accompanies this dish. When the dish arrived I could see the roast pork is super fresh and succulent looking. A small serving of hoisin sauce on the side. The dish was super delicious!
If I could give 0 stars, I would. Walked by this spot in the hopes of picking up some snacks to bring home, instead the cashier ended up charging us for a completely different dish instead of telling us our dish was sold out. We only found out she did this when she gave us the receipt cause it was printed out. When we asked for a refund for it, she refused. We were told that we needed to wait for someone to pay with cash then we could get our money back. There were only 2 people inside and no one paid cash. So we didn't get our money back. We asked why we couldn't get a refund from the machine we paid from, she couldn't tell us why and just kept refusing and made us choose a different dish. Because of this we were forced to cancel our plans that we had afterwards since we had no choice but to get a different dish we didn't want. Never expected this to happen and will never come back.
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