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Reviews, get directions and information for Nelson's Jewelry

Nelson's Jewelry

About

Visit us on twitter to learn about special items we are highlighting at the store. twitter.com/nelsonsjewelry

Story

Premium Service. Superior Expertise. Since 1962

Address: 1B Crystal Lake Plaza, Crystal Lake, IL 60014, USA
Phone: (815) 459-2411
moc.yrlewejsnoslen@nitsuj
State: Illinois
County: McHenry County
Zip Code: 60014


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed


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Reviews
We shopped several retail outlets for diamond earrings and came by Nelson's somewhat by accident. We found them to be very friendly, very interested in teaching what to look for and very willing to listen to what we wanted. The prices and value seemed very good. We ended up buying here and they changed the setting for us. Highly recommended.
8 years ago (07-12-2017)
Had a great experience here! I was recommended by a friend after I was gifted an old ring from my Aunt. Jennifer helped my now-fiance and I out every step of the way and we are both very pleased with the result! The center stone was originally a marquis cut, so we were able to get that removed since I prefer the princess cut. Jennifer then found a few princess cut diamonds that we were able to examine and ultimately choose the best one for the setting (and the price point). She kept in contact with us and was very knowledgeable - we went in not knowing too much about buying diamonds but she was able to simply explain the process and all the details. Our entire experience was wonderful, and we felt like we were getting personalized service that other "box" jewelry stores probably wouldn't provide. Another nice gesture is that they provide a percentage off my fiance's ring if I buy through them as well! We will be returning soon. Thank you to Nelson's and specifically Jennifer! She made something that could possibly have been stressful into an exciting experience.
8 years ago (26-04-2017)
Horrible. I came in the store today to buy an engagment ring for my boyfriend. 3 ppl were working with 2 customers being helped already. No one said hi to me or even acknowledged I was in the store. After waiting 15 mins with no one offering to help me I walked out of the store. Very rude and inconsiderate. An employee by the name of Bob literally walked past me 3 times with not so much as a hello. Dont go here unless you look like you can buy half the store or they will not give you the time of day. Very disappointed.
8 years ago (08-03-2017)
Bob Nelson of Nelson's Jewelry was wonderful! He worked with me to craft a unique new past, present, future ring utilizing the marquis stone from my wife's original 20 year old engagement ring. He was committed to my satisfaction and scoured his suppliers for the right setting, all while staying close to my conservative price range. I also am proud to support a local business who cares where their diamonds come from - so much, in fact, that they traveled to South Africa and toured the mines, etc. and have remained committed to the region ever since.
12 years ago (25-12-2013)
Bob and his staff are great and really helped me find the perfect ring. A very nice local jewelry store that does not try to just sell you anything. They take the time to educate as well. Could not be happier with my choice of Nelson's jewelry.
12 years ago (10-05-2014)
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