National Bank

My favorite branch so far! The ladies in the front desk and the counters are very friendly. They are willing to serve and know what they are doing -- I've never been kept waiting for a long time.
7 years ago (18-03-2018)

This is a great branch ,with helpful employees and a competitive service with other banks. I should know I have had an account here since I was 5 and I celebrated my 65th in February.
7 years ago (02-04-2018)

Used to have great employees that cared about customer service. I am all about diversity but they hired an Asian branch manager and the service has been awful since then. It is like reverse racism, they only hire Asian employees now. What happened to the friendly neighborhood branch in my community? Will be transferring out all my business.
7 years ago (15-12-2017)

Horrible customer service. Nothing like a line up with only one teller open and two people staring at screens, not taking no care of actual customers that are present. The National Bank credit card issuer instructs you to attend a branch if you have problems. The branch claims to be unable to help. Have a new card and pin sent in the mail... Come back to finally have the problem fixed and discover that with a little bit of thinking they could have actually helped you two weeks ago without going through the hassle of getting the replacement card. I have no idea why anyone would bank here.
7 years ago (05-12-2017)

My experience has been terrible. The way they handle loan payments with a completed lack of information and how they arrive at interest payments is ridiculous. We will never deal with this Bank again.
7 years ago (12-01-2018)