Midas

I hesitate to give it a four star review but definitely deserves at least four stars due to the amazing staff at the front desk always shows a smile and gives you a great experience. Some of the mechanical staff however need an attitude adjustment and to understand that people work on a budget and to prioritize their needs and not generalize them as a sample of the population. What interests AC and was quoted for $3,000 worth of irrelevant things. Went to another mechanic and had paid $300 to get the same work done, to a standard that I could afford, that would still meet the safety standards. Definitely would recommend for an oil change or smaller pair but for a lengthy repair or possibly costly repair I recommend another mechanical shop.
7 years ago (25-02-2018)

I spent almost $600 and within 1.5 months, the SAME PROBLEM started happening again. I came back to this Midas service and Andrew S., Manager, told me that there was NO WARRANTY although the woman who is working at the front desk said that warranty would be 3 months from the date of the service when I came 1.5 months ago. Both of them said that it could be a different problem so they suggested me that another diagnostic test was necessary to find out what the problem was. What did they do with the first diagnostic test that I had paid for when I came first? Aren't they supposed to find out what the real problem was at that time? If their technicians couldn't diagnose accurately, why should we come and use their repair service? The woman further said that they could not predict the future so it could be a different problem. This is a lame excuse. Really, it is only 1.5 months!! It is NOT a future time! My car gave a same warning and it behaved exactly like 1.5 months ago. The only thing that the manager was thinking was how to rip off customers. I asked him (just wanted to know) how much it would be for a diagnostic test? He said that it was $98. I told him that it was $60 about 1.5 months ago based on the receipt. The woman told me that it was only $60 for a diagnostic test when I came 1.5 months ago. Andrew S. said that he was a manager here. So, the woman made a mistake at that time. I said she did not make a mistake because I asked her for a couple times how much a diagnostic test would be before deciding to use their repair shop 1.5 month ago. Apparently, there was no consistent between the manager and his subordinate because 1.5 month ago, the manager said that a diagnostic test would be $90. He said that after I had decided to use their service and my car was being repaired by Justin M. (a technician). Within 1.5 months, the diagnostic test has risen up from $90 to $98. Speaking about a mistake, it is actually a mistake to use and ask for my car to be fixed by this Midas repair shop! So, I asked for other repair shop (NOT Midas) to fix my car. After doing a diagnostic test at other shop, they concluded that it was exactly the SAME PROBLEM as what had happened 1.5 months ago. They told me that Midas did NOT use OEM parts. That's why my car often does not recognize it. Before deciding to fix my car at Midas, I asked if they would use new OEM parts specialized for my car, Andrew said yes. STAY AWAY from this Midas shop!! They are trained just to lure you to fix your car there but after that, there is no service, no warranty after sales. Don't trust your car with them. They might have used spare parts. Their technicians could also not diagnose car problems accurately. Totally ripped off!
7 years ago (24-02-2018)

Swindlers. Tried to charge me for 2 hours of labour and $60 in parts for what ended up being a 20-minute job and $30 in parts (which I ended up getting done elsewhere). Manager outright lied to me when confronted. Would love to find an honest mechanic in this city because having to take your car in, as a young single woman with little-to-moderate knowledge about cars is anxiety-inducing . I work hard for my money like everyone else and shouldn't need to call my dad for a second opinion each and every time my car needs work. I despise being taken advantage of. I don't usually write negative reviews but this was appalling.
7 years ago (20-09-2017)

Amazing staff very reasonable pricing for professional service large comfortable waiting area tv fireplace free wifi
7 years ago (13-09-2017)

My bill was lower than the quote. Excellent, honest mechanics.
7 years ago (27-10-2017)