Methodist Physicians Clinic Papillion

There is one receptionist at this location who is extremely condescending. She sits on the extreme left side as you walk in- unfortunately I can't remember her name but she is short- about 5ft 2 and kind of heavy. I was late for an appointment to see Dr Mueller and instead of kindly telling me about their policy, she sternly 'lectured' to me about how I needed to be there 15 minutes before my appointment time. She talked to me like I had a tail and I kept thinking does she realize I am a paying customer contributing to her paycheck. I was so upset and decided not to proceed to see the doctor and as a result of this kind of treatment, I will not be going to this office again. I just hope this girl polishes on her customer service skills and learns to treat everyone with respect.
8 years ago (09-09-2017)