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Reviews, get directions and information for Merit Home Furniture

Merit Home Furniture

About

Merit Home Furniture offers a wide variety of Appliances, Furniture & Mattresses. Serving Vancouver Island for over 30 Years.

Story

Merit Home Furniture has served Vancouver Island for over 30 years with stores located in Nanaimo, Duncan, Port Alberni, Courtenay and Campbell River. We offer the high quality products you deserve at the competitive prices you want!

Address: 3230 Norwell Dr, Nanaimo, BC V9T 1X5, Canada
Phone: (250) 756-1153
moc.erutinrufemohtirem@ofni
State: British Columbia
County: Nanaimo
City: Nanaimo
Zip Code: V9T 1X5


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Quality Furniture made in Canada and US suppliers. Great variety of furniture, reasonably priced. No high pressure salesman, but Great customer service with very knowledgeable salesman. You may customize your order to match your taste, with extensive upholstery fabrics and leathers to choose from. They also offer Great Warranties on your purchase and Free Delivery! Wheelchair accessible front door and showroom.
The salesman had been very quick to help. Friendly and approachable as soon as I walk in the door. Made me comfortable while I was there.
We bought a manual loveseat recliner and the recliner part broke after a week! They sent out someone to take a look, and said they would talk to the owner and order a part. I’ve never heard from them again. I’ve called them multiple times and they keep saying someone will call me back. Unfortunately, we’ve been completely ghosted. What terrible customer service and a huge waste of $2400. Save your money and go somewhere with integrity.
Fantastic and friendly service when dealing with Bill, without the feeling of pressure that you find in other furniture stores. Wonderful selection and prices! Richard and his delivery partner are always prompt so you're not left sitting around waiting, and very professional. I've been shopping here for 25 years and will continue to do so!
I cannot sing the the praises of Bill at Merit Furniture in Nanaimo, highly enough…together with Richard and John who so carefully delivered for us! We found exactly what we were looking for at Merit, two replacement love-seats, the perfect design and a most attractive price! We had so much to choose from in-store, it arrived when they told us it would, and was delivered in a careful and timely manner! I won’t hesitate to go back to Merit for anything I need for our home! First class service, excellent quality and fair prices!
Very helpful staff, quality product, after looking all over town we were very happy to shop local
We bought a king size mattress , and the one side was caving in , so we called them I’ll have the manager call u back never did so we called them so they wouldn’t give our money back so the manager goes u wanna get a cooling gel one so we agreed on it payed them anouther 300 difference and we get it and it doesn’t have a cooling gel in it , call them manager back he say oh I’ll contact the manufacturer to see if it’s got the gel in it ! Never heard back from him or any one that works there . I get the impression if they don’t care and don’t call the customer will go away ! It’s been over a month now and no call back !!
Great selection of furniture..lots of Canadian made product. Low pressure and knowledgeable staff. Small business that has been around for years. Just wish they had a Victoria store. There is one in Duncan..and i believe further upisland too. Great competitive prices..and reasonable delivery charge!
We have bought three items here in the past year and we are always impressed. We never feel pressured by a salesman, and their prices aren’t outrageous. This is always our first stop when looking for new furniture!
Courteous staff. They didn't have what I was looking for, but to be fair, I never found exactly what I was looking for at any neighbouring store.
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