Meridian Custom Millwork & Renovations

I’m going to start by saying I’m writing this review because I did my research before putting up my $55000 on our lake house Reno. If I was the type of small minded person that just picked a concrator because he had the lowest bid then I guess it would be buyer beware situation! We met with Shane and 2 other crew members that ended up going the work on our property. We went over my wife’s wish list for the kitchen, dinning room and flooring also the master. We found Shane to be great to deal with and he gave us insight as to what would work in our property which we agreed to. Our Reno ran a week over the expected date due to our last minute add ons. Shane accommodated those which I found to be great. We went on holidays just at the end of the renovations and were unable to do the final walk through with Shane. Once we returned we opened the doors to our kitchen and my wife screamed “he did the racks.” I had no idea what she was talking about. Shane built her 2 custom feature plate racks for her mothers heirloom plates from England. We later called Shane to thank him for all the great work he did and set up a meeting to go over the next property we bought to Reno and flip. Renovations are never easy keep that in mind. Do your own research as to what you want because at the end of the day you as the consumer make the decisions. If you change flooring colour or paint and tiles you can’t expect your contractor to meet deadlines you keep changing.
8 years ago (14-02-2018)

I am so pleasantly ecstatic with the work Meridian Custom Millwork did for my husband & I. We had a very large dated bathroom in desperate need of an upgrade. We had met with the owner on a few occasions before going ahead with the work. MCM kept us informed through the whole process, though they were very busy they accommodated us very well. They were very respectful & clean while doing their work which both my husband & I appreciate as we have dust allergies. We loved that they took the time to save some of the existing floor tile in our bathroom as we have a few cracked tiles in our other bathroom that we can now repair. We loved that they built us our cabinetry and countertops as well. It saved us from having to run all over the place to find what we were looking for. We absolutely love our new cabinetry as well. MCM was so very kind to add a few extra details to our bathroom that we had not thought about. They had added a mosaic band to the shower along with a matching band above the vanity countertop that had tied the whole bathroom together. What had surprised me was that they did the mosaic at NO extra charge. My husband & I absolutely love our new bathroom and we would recommend Meridian Custom Millwork to anyone who asks
8 years ago (27-03-2018)

We met with the owner, Shane Harrison, 2 months before our reno began because he responed to a social media request of mine asking which local companies are able to do hardwood floor refinishing. He came out to our house several times prior to the reno commencing to make sure he had all the measurments and info he needed. He assured us he could have our requested renos completed(refinish hardwood floor and renovate kitchen) in 17 days. The timeline was an important part of the agreement, since we had planned holidays for when the reno was to take place. We ended up moving our original holiday plans a week forward to accomidate Shane's timeline, which we had no problem doing, since the understood goal was for my family and I to be away while the renos took place. We did this becuase we weren't keen on the idea of living out of our garage without a kitchen for any length of time, especially since my wife was pregnant and my daughter was one. Another important part of the agreement was staying within our budget, this is understandable unless you’re the type of person that likes to brag about how much you put up for a renovation. We were assured by Shane that we could return to a finished house in 17 days, and enjoy our, new to us, home within our clearly discussed timeline and budget. We gave our deposit in trust over a month before the reno start date. Shane ended up going over the agreed to timeline by 46 days! We lost full use of our house for a total of 63 days, and he still left the job incomplete! Knowing he was in the wrong, and that us not being able to live and eat in our home would cost us extra money, Shane agreed to reduce the quoted price by a certain amount of $$ for each day he went over and at least try to compensate us monetarily for some living expenses. Clearly if the onus of the extened timeline was on us, he would not have agreed to try and compensate us with a daily $$. I get things can go sideways on a reno, but there were no major hiccups on this job other than Shane giving us an unrealistic timeline. I’m calling Shane out on here publicly because he apologized to me at about day 30 for putting my family and I in the situation we were in, saying if he was 30 years younger he could have met the timeline. Then after his apology he continued to work half days or no days at all for the duration of the reno. He did nothing to try remedy the situation he said he was sorry about! Actions speak louder than words, he obviously wasn't that sorry for his mistake and having us live out of our garage because of it. On day 63 Shane left the job incomplete, because I expressed our families frustration and gave him 3 days to finish up the job. He said he felt abused and then sent an email saying he never gauranteed any timeline, lol, this is funny because Meridian advertises that staying within timeline is one of the things they make sure happens for their clients. We didn't change a single thing from the origional plans, we actually removed some features we had planned from the start to try and get our house back faster! At the very least I hope Shane reads this review and he holds himself accountable for the completion timeline he says he can provide his future clients before taking their deposits. Hopefully it's 5 star reviews from here on out for Meridian!
8 years ago (06-03-2018)

Excellent his work is wonderful very thoughtful finished on time and have had him back to do more work.not one complaint that i have he is custom and no one else in lloyd does what he does.
8 years ago (29-01-2018)