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Reviews, get directions and information for McDonald's

Address: 2416 Long Lake Rd, Sudbury, ON P3C 4P4, Canada
Phone: (705) 523-6698
State: Ontario
County: Greater Sudbury Division
Zip Code: P3C 4P4



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Reviews
Visited this store and ordered a big mac meal. The big mac was left on the counter tray for 3 minutes before the server realized that there were no fries in the bin. She went to the back room which took a few more minutes and then let me know that the fries would be ready in another 3 to 4 minutes. By the time the fries would be ready the big mac would have sat on the counter for 5 minutes and in the heat bin for 4 minutes. I politely asked that another big mac be prepared since the one being served to me would be cold. The server checked with the manager and came back and told me that I would have to pay for another big mac if I wanted a new one. I asked to speak to the supervisor, took another 5 minutes since she was chatting on her cell phone. The supervisor Leah acknowledged that the big mac sandwich would be cold but that the big mac is a sandwich that is meant to be served cold...........so McDonald's spends billions of dollars over the years to renovate their restaurants/systems to serve cold burgers? I immediately asked for a refund and I'll be contacting McDonald's head office since Leah the floor manager at this restaurant clearly does not have the proper manager level training. I've been a McDonald's customer for 45 years and this is the first complaint that I've ever filed.
8 years ago (18-02-2017)
This is very much a typical Walmart McDonald's. I have purchased snack wraps and McNuggets here a couple times with no issues. I would say that they are slightly slower than normal, but nothing crazy.
8 years ago (09-03-2017)
Worst service ever. I've received better service at every other location. Burgers were cold fries were stale. Poutine looked like someone puked on it. Absolutely disgusting. The fact that they even run a buisiness this dirty astounds me. Hire better staff or close the down.
9 years ago (07-04-2016)
Honestly I came to this place because of all the other reviews thinking to myself it can't be as bad as they say. I'm honestly blown away by how bad my experience was. It's worth going so that you can say you have been to the worst Macdonalds of all time. The one thing they didn't mention was that this location is inside of a Walmart. The food was cold and stale. My wife was wondering what was crunchy In her big mac and it was the cheese. The double cheese burgers were so overcooked I thought I was eating my own shoe. I would recommend this place only on the basis that it will make your local mcdonalds look like Caesars Palace.
9 years ago (02-04-2016)
Fast
8 years ago (06-08-2017)
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