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Reviews, get directions and information for McDonald's

McDonald's
Address: 6415 Rue Sherbrooke E, Montréal, QC H1N 1C5, Canada
Phone: (514) 252-1318
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H1N 1C5


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
AUX CLIENTS: TOUJOURS VÉRIFIER VOTRE SAC SI VOUS MANGEZ PLUS TARD. 2 ARTICLES MANQUANTS QUAND JE MANGE 1H PLUS TARD, C'EST CHOUETTEn MISSING 2 POTATOES THAT I PAID FOR nnTO CUSTOMERS: ALWAYS CHECK YOUR BAG IF YOU ARE EATING LATER. 2 ITEMS MISSING WHEN I EAT 1 HOUR LATER, IT’S NICEn MISSING 2 POTATOES THAT I PAID FOR
We drive thru this location which is the closest to our place but guess what? They never fail to disappoint us! We ordered breakfast wrap with egg, sausage and bacon in it. Also told the lady taking our order at the drive-thru if there’s a hash brown in it, she said yes! I also asked them to put no sauce in the wrap. Ordered medium coffee, 2 lait, 2 sucre, we saw it was written properly on the monitor but here comes the order! Did they ever get it right? Of course not! Wrap has a sauce in it, no hash brown and coffee tasted bitter!nThis place is hopeless! All they could think of is to make the order fast and not do it right! I know they have metrics they measure about their speed of service but then it shouldn’t come at the expense of the accuracy of the orders. We go there often and there are mistakes most of the time! Meaning, more than 50% of the time!!! Do something whosoever is managing this place, please. We ordered by the way today at 9:39 am, drive-thru as mentioned. Check who were the staffs and train them better!
Ordered via mc Donald's app, delivery driver was handed the wrong order. Called support, got told they can only give a partial refund, excluding taxes, delivery fee and tip despite this being THEIR fault. Offered to just have my order resent free of charge instead, but this was refused. Customer service was obviously not caring and did not bother trying to find a solution.
Ordered on a Wednesday @2200; very busy dine-in and drive-thru line-up.nnPlenty of tables space and elderly people, chilling in the restaurant.nnMcChicken offer, with a large friesnnIt toke at least 30m to receive order, it was missing the large fries.nnTo correct the order, I waited to ask the front worker that only came, here and there, to give other customer's order, so my window to ask was short.nnI eventually received the forgotten large fries with the help of my receipt; they were very crispy and dry probably overcooked, sadly.nnI imagine they had to have to balance between clearing the long line-up on the drive-thru side and their dine-in order.nnBut, it was quite a wait for a quick bite.
It's a pretty good place to sit and have a meal and chill,lots of commotion is seen at the outlet,there's always someone coming and going at and from this outlet,the order also gets served in pretty much reasonable time and accuracy as to delivering the correct order is also there.nnHowever,having worked at this outlet myself,I can say,since the management has changed in October,2023,this place is getting degraded in terms of maintenance,equipment servicing,differential treatment with employees and much more!nnWould not want to work at this outlet even if I rejoin McDonald's sometime in future!
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