McDonald's

Terrible experience, where do I start!? Ordered crispy chicken burger - got a grilled chicken burger. One employee behind counter kept checking her phone while completing orders and making french fries, even touching her phone and then touching people's food without cleaning her hands. A girl behind counter wearing sweats, sweat shirt and backpack - not sure if she was working, just helping, or getting food for herself. Another employee just standing between tills and order pick up counter throwing a piece of paper over and over. Another employee standing by the drink machine talking with friends, not working at all and didn't look like she cared. Not exactly sure how they get anything done! It's very obvious that they didn't expect a manager or anyone who cares to check in on them.
9 years ago (06-11-2017)

Quite unsatisfied with the service and quality of the restaurant. Service can be slow and they may frequently mix up your order or simply make your item incorrectly. Open 24 hours is not realistic as they are often closed during the night because their staff are not always dependable. During the day, restaurant seems to be ran nice and smoothly but the night is different. I really hope they can pull it together, step it up and become a top notch McDonald’s in the future.
9 years ago (30-09-2017)

Not crazy about the 2 lanes for drive thru.. I think one lane with an extra panel to see before you get to the order window would have been a much better plan.
9 years ago (18-12-2017)

Coffee is good but not ideal place to go for it. Not really into the food though. Sometimes there is a long wait (up to half an hour). They have two lanes for taking orders but does nothing to speed up orders. Staff is friendly over all but can also be fairly grumpy sometimes.
9 years ago (22-11-2017)

Went to McDonald's after work one evening, which is a 20ish min drive, and the 24hr drive-thur was closed with no explanation. I had to go the (closed) lobby to find signs saying they were closed because the night shift didn't show up. Adding onto my original post. It is an exercise is patience coming here. The driv-thru people don’t listen to you when making an order, so not only do you need to continuously correct the order, I also have to ask why I’m expected to pay a dollar more when I finally get to the drive-through because they’re telling me before tax pricing not actual price of my meal.
9 years ago (28-11-2017)