McDonald's

I had a very disappointing experience at this McDonald's drive-thru in St. Jérôme. I ordered in English — just a regular tea — but the lady at the speaker couldn’t understand or speak English at all. Her attitude was rude, and instead of trying to help, she just kept repeating the same thing in French. We waited in line for five minutes with no progress.nnEventually, we got to the payment window, where someone finally understood English and wrote down what we wanted. But even then, when we got to the pickup window, a different staff member gave us the wrong order.nnIt’s honestly embarrassing that in a bilingual country like Canada, a major fast food chain can't accommodate basic English service. This lack of communication and customer service left a really bad impression.nnWould not recommend this location if you’re an English speaker.

This visit was good. The restaurant only allowed 7 people inside under the new Covid-19 rules. It was very clean, well marked out and ordering was not an issue. The food came out relatively fast, but they were busy in the drive thru. I am sure that caused some delays around dinner time.nnThere was plenty of parking and it was easily accessible from the main street.

Drive through service has you parking alongside many other cars in the mobile order parking and wait. 8 minutes from paying to getting my order at the drive through, way too long.

Food:nI usually order the chicken burger every time, but it has a slightly strange smell.nnService:nThe staff are doing their job well. Good effort overall.nnAtmosphere:nThe atmosphere feels unsafe. There are some individuals who disturb the environment by smacking tables and touching things, which makes me worry about contamination. What's strange is that this happens even with cameras and staff around. It tends to occur during the evening hours.

I got myself a fish filet or should I say a rock filet. I worked a hard working 12 hours to go to this McDonald at 12:20 AM and see My filet o fish being filled with rocks inside. As always the machine suddenly disappeared faster than flash. Drink was okay, but filled with ice. Worst experience of myself, worser than losing virginity.