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Reviews, get directions and information for McDonald's

McDonald's
"We’re pleased to offer Dine-in, Take-out, Drive-Thru and Curbside at this time. Our crew is taking measures to ensure our dining room is sanitized throughout the day, for the health and well-being of our guests. Order ahead from the McDonald’s® app and pick up from the drive-thru or by using curbside to limit contact. See you soon!"
Address: 170 Simcoe Street , Tillsonburg N4G 4Z6, ON, CA
Phone: (519) 842-7655
State: ON
City: Tillsonburg
Zip Code: N4G 4Z6


Opening Hours

Monday: 05:00-23:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-00:00
Saturday: 05:00-00:00
Sunday: 05:00-23:00


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Reviews
I haven't had McDonald's for a long time. Thought I'd have it for a change. Absolutely terrible. My filet-a-fish was a mess when I opened the container... my fries were like mush... the apple pie was burned. The only reason I gave it a one is because the coke was good but then again, how could you ruin that. I'm hoping this is only a Tillsonburg thing and not across the board. $30 for this disaster. Oh, BTW, my husband upgraded to the new waffle fries and they were raw. It'll be a really long time before I go again... sitting a bit heavy.
Waited 20min for mobile order. Finally went inside to see why. One employee having bad night. No one seemed to know who was responsible for making the ice coffee so my order just sat there for 20min. Food was cold and gross by then, kids screaming, employee crying and walked out of job… all supervisor/manager could say was “I’m going to write her up”, didn’t even acknowledge me or apologize. The nice lady working the till said sorry and gave me a bag to box up my own to go order.. My kids love Mc Donald’s on Friday nights, if it wasn’t for them, I would not return.
I went 9 min to 11pm and ordered 1 Big Mac condo and strawberry fruitopia no ice quarter pounder with cheese add bacon and an iced tea no ice then a filet of fish combo up size the fries, and 2 more filet of fish sandwiches, a cheeseburger and 2 Big Mac sauces. Total was $51.46. I got my drinks and then the m and came and brou. That the food to my car in spot 1. The bag looked small and good thing l checked as the filet of fish and second Mac sauce was not in the bag. I went by the window and knocked and the manager was closing as she had the cash dispensary and rushing away. She apologized for the filet of fish and asked why they were not in the bag. When l asked about the 3rd filet of fish she said l didn’t pay. That’s ridiculous l did l saw the screen. I understand she was closing but geez you could have apologized and asked me to come back tomorrow night or something. Very unprofessional and rude.
I ordered a Jr chicken with no bun and no toppings just cheese. But why? Why am I getting cheese on the bottom with the hot chicken on the top? Do you're employee's not know what happens when something hot gets put onto cheese? The cheese melts! Now I have to peel and scrape melted cheese off of a cardboard box and try to put it on my quarter pounder as a mess. Not impressed with the lack of thought that goes into making your customers happy and I'm not impressed with the lack of common sense.
I go through the drive through once a week to get coffee. Their coffee is excellent and the service is always great. The servers are always friendly and helpful.Service: 5/5
Too many mistakes hey - it happens; I get it. Mistakes made consecutively, though?! Not hard to read "no onions" on the screen. Quit prioritizing speed over quality guarantee the screen was served off before the order was made. Raise prices, reduce hours, reduce quality.
Gotta love getting a breakfast sandwich with no egg in it and being told to drive back 10mins to grab a new sandwich with every employee avoiding me asking for a refund. I also slipped and almost landed on my back entering the restaurant as well. Employees seem to not care.Food: 1/5
Staff was great working hard and very nice. Food quality is exactly what is expected. They just need more to be able to keep up cleanliness
They've given me my order now twice wrong. I don't order a double beef burger, I ordered a big mac. They give you a destroyed box as well. Get your orders correct. Horrible customer service, they give you a fax machine number as their restaurant number.
My big Mac was very poorly constructed. 2 buns in a row and then 2 patties in a row. Also forgot the toys in the happy meals which happens 90 percent of the time. I try to avoid this one
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