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Reviews, get directions and information for McDonald's

McDonald's
"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 932 E Main St , Waupun 53963, WI, US
Phone: +1 920-324-4937
State: WI
City: Waupun
Zip Code: 53963


Opening Hours

Monday: 05:00-23:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-23:00
Saturday: 05:00-23:00
Sunday: 05:00-23:00


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Reviews
Walked in to order lunch for myself and my wife. Four other customers waiting for their orders. No one was at the register to take my order and I waited 5 to 10 minutes. People filling orders and taking drive up orders saw me waiting and made no effort whatsoever to help me. Saw a small sign on the register. I had to use the kiosk or the app to order. I had never done either before and was not in the mood. Wanted to dine in and basically walked out and stopped a couple hours later at Culvers and had a wonderful meal with prompt, quick service and hot food. I will never go back to this restaurant, and I use that term loosely.
Got three breakfast sandwiches, all were made wrong. Did not get any syrup, butter or jam for our breakfast platter. Called the store about our order, and the lady who answered was incredibly rude and hung up on us. Staff needs to be trained how to make food properly and how to not be snotty to customers.
Waited in drive through line for close to 7 minutes. Never even got to the ordering station. Decided to try and go in. No one at the counter. Guess I'm going to Kwik Trip where they actually have people working.
I walked in to order food to go. Completely ignored by all employees. Used the kiosk to order. No hello, thank you, or have a nice day. It was 7 AM I was the only customer in the resturant at the time. Pretty poor customer service and appreciation.
The staff needs to relearn what goes on a sandwich. Got the filet o fish the other day and they forgot the cheese. Its one of the simplest things to make. Bun, tartar, cheese, fish filet and bun. But some how they managed to screw it up.
I used to love your iced coffee. Unfortunately lately it hasn't been good. It is more of an iced creamer with a little coffee for color. Why? Also, while this morning was correct, there have been a lot of errors lately with our orders not getting what we ordered. I have always loved McDonalds. Please try to do better?
All 3 of us ordered hamburgers in the drive thru and they were so salty and drenched with ketchup we couldn't eat them. Will not be going back to this location! again.Food: 1/5
Understaffed as every place is these days, and the drive-through was long. However, we had a good experience inside on a Sunday morning. Rest rooms were clean and service was quick.
Good food, standard McDonald's fare. Drive thru took longer than expected.Food: 5/5
Horrible. My food was given to another customer and the tool it , bring it back a few minutes later. The employee then tried to me the same bag. When I refused employee stormed off. Phoned restaurant and 'manager' Katie offered no explanation or help. WATCH your order!
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