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Reviews, get directions and information for McDonald's

McDonald's
"We’re at your service with take-out, curbside and Drive-Thru at this time. Come in or order ahead from the McDonald’s® app and pick up at the front counter, Drive-Thru or curbside. Rest assured, we’re helping everyone keep their distance inside and out. Our dining room will remain closed for the health and well-being of our crew and guests. See you soon!"
Address: 217 Mystery Lake Road , Thompson R8N 1Z8, MB, CA
Phone: (204) 778-7779
State: MB
City: Thompson
Zip Code: R8N 1Z8


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Excellent customer Service. I really appreciate McDonald’s service. McDonald’s is one the busy restaurant in thompson but its service is very good and fast.
Placed an order on the app and arrived at the restaurant 10 minutes later. Immediately upon entering, I noticed a very large order of 10-plus bags being prepared for a group and my first reaction was: Oh well this is just great! I will be waiting here for who-knows-how-long it takes to serve such a large group. To my utter amazement, a gentleman appeared from nowhere, asked if I was Jake, and handed me my order! This is top notch service worthy of recognition! Take note Tim Hortons; this is how it's done .
Grabbed a quick meal. In and out Thk u ma’am. Still tasty as it was when we was kids. Now we feed it to our kids.
Thompson has the distinct pleasure of offering the worst customer service of any McDonald's that I have visited across the Country. I firmly believe it is because they have the "where else are you going to go" attitude...and sadly, they are not wrong on this approach. If you don't like the food or the service, too bad...the choices in Thompson are few, and this McDonald's seems to know that they have the upper hand. My last experience provides a glimpse of what to expect: They couldn't get my order right, and when I spoke to a Manager about this, she advised me that it was up to me to check the screen to ensure it was correct. They gave me the wrong sandwich afterwards, and then took it back to give to another customer, despite the fact that I had opened the box and looked at the sandwich. They offered no apologies for the lack of attention to service, instead turned and walked away. The sandwiches were thrown together in what one could only assume was from a distance based on how poorly the sandwiches were assembled. It's truly disappointing to see a Corporate giant such as McDonald's accept that this is okay...and it's even more disappointing that the residents of Thompson also accept this poor level of service, because hey, where else are you going to go?
Went through drive through for a quick bite, they had us confirm order at twice at order screen due to the visual order confirmation being broken, confirmed order at pay window, yet the second we pull up to receive our food they try handing us wrong items. When we mention this, with frustration as we have literally repeated our order out 5 times. They ask us to come inside without giving us any of reciept or food. Once inside the front counter staff had no idea what was going on and then start getting super defensive that its not their fault when I'm getting more and more frustrated. I wasn't the only one with issues as not long after they started to correct my order another person came in with issues.
Reliable enough. Though if you are unlucky they will serve you rather old stale bread, stale donuts etc etc.
I work on a medivac crew coming off a night shift at 4am. The lady in the drive-through would not let us make 3 orders. There was no one else in the drive-through. When I tried to add to another order she made things very difficult. Terrible service
the new self check out kiosk does not really offer it all, so most of the time, the counter is still best. the cleanliness is really good, and always a good place to hang around with friends. however, the play place feels alot smaller than it used to be. the food is ok, but the fountain pop, you have to taste first as sometimes it is bland. i have only tried the drive thru 3-4 times, and i think it is more convenient now than before. the turn around is alot better now too, and the pay process is now faster.
Place is a complete disaster. Last resort
Generally busy but still efficient getting the vehicles through
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