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Reviews, get directions and information for McDonald's

"About McDonald's 223 High Street Medway.Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 223 High Street Medway and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more!Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app.Next time you’re looking for a treat, head to McDonald's 223 High Street Medway . We look forward to serving you!"
Address: 710 Richmond Street , Chatham N7M 5J5, ON, CA
Phone: (519) 358-1553
State: ON
City: Chatham
Zip Code: N7M 5J5


Opening Hours

Monday: 05:00-00:00
Tuesday: 05:00-00:00
Wednesday: 05:00-00:00
Thursday: 05:00-00:00
Friday: 05:00-00:00
Saturday: 05:00-00:00
Sunday: 05:00-00:00


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Reviews
Have rated this based on scores of visiting other McDonalds. Kids decided fairly quickly what they wanted and we ordered at the screens for table service. We was kindly handed some colour in table clothes and crayons for the kids, we had a bit of a wait for food - but to be fair it was noticeably busy. While we was waiting a member of staff had a chat with the kids to see if they had a nice day, and also explained that the table clothes we were given are full table size. Food arrived shortly afterwards, all seemed fine although we realised that the kids happy meals were missing the kids toys. Thankfully a member of staff resolved this for us. Food itself was, as you would expect, pretty much standard for McDonalds food.
The food was as usual and as expected. Chips were hot but barely salted on this occasion. It's always one or the other. It was nice to have been asked by the customer experience leader today on how the food is and how we are doing. I felt like I was in a normal restaurant with customer service and a waiter, not a typical McDonald's experience. I observed an older lady being personally cared for by the staff too. Exceptional service from McDonald's today. Kid-friendliness: High chairs were offered to younger children. Balloons available upon request. Baby changing table in toilets is small but sturdy. Wheelchair accessibility: Ramp in to shop. Wide open walkway to the front. Accessible Toilets and baby changing on ground floor.
I would just let just eat take one order at a time, or better yet just don't deal with just eat anymore. Delivery guy took 2 deliveries, gave me someone else and obviously the other people got mine. Sent a photo of the receipt that came with the wrong delivery and a screenshot of the email confirming what I ordered. They told me they won't refund me. Had to throw the food our as was stone cold and I hate sausage and bacon which was the majority of what the other person ordered. Just Eat won't take responsibility and I'm out of pocket.
Very poor service. The lettuce in the MC chicken sandwich was not inside the burger buns but scattered inside the box. Ordered a hot chocolate and a MC latte. They just brought it and left. How am I supposed to know which is what. The service was terrible. I dined in. Hate that I have done it.
Lovely McDonalds. For starters, the kiosks are easy to use and you can customise your order. And the service is quite quick for me it’s not that busy today.
I ordered quickly. But waited ages for food. I ordered online a while back and it took over 2 hours. For the food to arrive and then it was wrong. No ice cream, I got a mango smoothie instead. No chips. It was a joke but by then it was cold and couldn't be bothered to wait longer.Food: 5/5
Food was made as sloppy as ever, from where i sat you could see the kitchen area, lets just say staff were more interested in standing and chatting than working. The place wasnt very busy which makes that worse.
The trays stink like stale urine, the food is the standard level cold burgers burnt chips and the to top it off smelly trays that put me off my food. Shocking!!!! There is a level if food hygiene and this place does not have it in the slightest!!!!! Shocked!!! Should be shut down and staff re trained on how to clean stuff
Waited a long time for breakfast even though there weren't a lot of customers. My meal was meant to be table service but after a long wait I went to collect it myself. The breakfast roll was brown sauce instead of Ketchup so had to go change it again. Mostly delivery orders with delivery drivers waiting. Lots of McDonald's staff all looking confused and without direction. I don't think I'll be going back there again.
Came in with the kids for a quick bite before watching a show at the theatre.... My god it was savage. Rammed full, alot of teenagers who were getting fiesty, one of which decided to run behind the back of the counter and start swearing. The staff were amazing. So helpful, working hard, they seemed like a really good team. They handled conflicts so well and considering they are so young too I thought they did amazing. The senior on duty took control of the situation whilst also still serving customers. I can't imagine this particular mcdonalds clientèle to be friendly most days. I do feel that the staff should have a bit more protection within this restaurant as I am concerned that things could turn very nasty.
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