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McDonald's

  1. Lansing
  2. Lansing Fast Food
  3. Lansing Coffee & Tea
  4. Lansing Burgers

Reviews, get directions and information for McDonald's

McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.



"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 2775 Eaton Rapids Rd , Lansing 48911, MI, US
Phone: +1 517-393-0100
State: MI
City: Lansing
Zip Code: 48911


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Reviews
Terrible location. Very dirty. Not a single clean table in entire restaurant. Bathroom filthy. Manager says they clean once per day because COVID...Not a single staff wearing a mask or ANY PPE for that matter. Seems in December 2022, COVID is an excuse to be nasty. To top it off, I was served with a burger that almost look like someone bit into it. Adding that photo and filth photos..Will never visit here again and don't recommend it to my enemy let alone friends.
Disappointed. Wish I could give this a no star. Went there when there was a long line which I understand may be due to shortage of staff, but what happened was still unacceptable. I asked for something at the window and it was not added to my order. When I got to the window to pay and receive my food which was after hours so it was all at just the one window. The hispanic lady which mind you was also the manager on duty who I’ve seen there before said I didn’t say that I wanted that when I clearly did. She didn’t even come to the window to talk to me directly. She relayed this to the lady at the window. They stated they had a no add on policy at the window even though she didn’t add it due to her mistake and was not willing to just charge me for a cone out of all things. I won’t be returning to this location and you shouldn’t give them your business either. As someone who has manager experience this is not how I would’ve taken care of a customer. It is just a cone, but it’s even sillier that it was just a cone. Oh and not to mention the half filled large fry I received. Big thumbs down
Check your receipt, they we charge you for meal upgrade that you did not order. The last couple of times I was over charged and they acted surprised when I pointed out they're mistake. They will not post your drive up order on the screen so you can see what you are being charged but want you to pull forward to get your total. Over the course of the day, this can add up to a nice chunk of change that they are stealing from customers that are unaware of what they are doing.
Very unorganized Mexican non English speaking and some liars. Cheated me out of cash plus gave me wrong order. Guy said his name was Gabriel. Come back to exchange My food and they never heard of gabriel. I just shook my head. Of course they aint believe me. I had no receipt bit had the transaction in my bank statement. I just gave up. Need better SERVICE
The last few times I've been there, the staff's personality has been really great and very helpful. I was having trouble with the on-line app and they were very helpful and patient.
Great experience. No drama. No BS. Hot tasty food and a pleasant staff. Thank you Mickey D's!
Very non-customer focused on all levels. It's more move the line as fast as possible. The food was luke-warm and not fresh. Sadly this is the atmosphere at most McDonald's today.Food: 3/5
Worse McDonald's i have ever been too!!! You have enough people staffed so stop the b.s and have someone clean the restaurant! I'll just go to the Walmart instead. At least they are cleaner then this. Nothing but disgusting bathrooms and tables!
Placed a mobile order. Ordered a steak egg bagel with no cheese. They put it on a English muffin instead. Had them fix it and they added cheese to it. Had to have it remade a third time, no apology for the order being messed up not once but twice. The only bright side is knowing that the store lost money having to replace and fix a steak bagel 3 times. We won't be back.
Placed a mobile order. Arrived to pick it up. Still waiting 35 min after I arrived, and still have not recived my order. Yet I can tell you everything these workers have done during their weekend, because they are too busy gossiping and playing around to take care of customers. When you call to speak to someone they pick up and hang up and once you finally get through to voice mail it is full. The general manager of this store obviously is as big of a joke as the people they choose to pay to play around instead of work. While waiting 4 different people had to have their food remade since the workers were too busy playing with each other to actually make anyone's orders and the orders they did make were making wrong.
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