Massage Envy - Slingerlands

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About

National leader of professional, affordable & convenient therapeutic massage. ME Spas offer Murad® healthy skin facials for the ideal wellness regimen.

Story

Need to find the perfect place for customized, affordable and convenient Slingerlands facials and massages? It's right in your own backyard at Slingerlands Massage Envy Spa.

Address: 10 Vista Blvd, Slingerlands, NY 12159, USA

Phone: (518) 478-0900

Website

moc.yvneegassam@8201cinilc

State: New York

County: Albany County

Zip Code: 12159

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Reviews

Buyer beware
I signed up for membership I think in 12/2016 took effect in 1/2017 and thought it was a good deal and idea. Except shortly after I signed up I got super  busy with work and school and didn't have time to go for facial or massages. 
I decided to cancel my membership. I was told it would be better to come in person to cancel the membership, when I went in I was given the option to freeze my account. I was also told that I had 2 credits ($120) on my account that I could use while the account is frozen. 
I called today to schedule an appointment and was told that because my account is frozen I can not use my credits unless I activate my account and have another membership fee ($60) come out of my account. 
I was confused since I had $120 why would I then pay an additional $60. 
I said, if  this was explained to me when I initially signed up I would not have signed up for membership. 
Frank's  (the manager) response was yes it was explained to you by >...... in great detail and you signed and initialed it.  
I said ok so I would like  to cancel my membership, he said then you will have to wait until 5/2018. Why? because ME would have to add the months that the account was frozen to the contract which takes it to 5/2018.  So what is my option as a customer?  NOTHING! 
My option is to share this experience with everyone!

      
      
      
 8 years ago (19-05-2017)

The staff has always been great since day one!!

 8 years ago (01-12-2017)

I use a great therapist here.

 8 years ago (05-11-2017)

Good, but not the best..

 8 years ago (20-11-2017)

Everyone are professional. Knowledgeable. Pricey tho.

 8 years ago (04-07-2017)

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