Massage Envy - Kennewick

Massage envy is a scam. STUPID policies that don't allow any flexibility in the membership. Their therapists are smokers and they stink.
8 years ago (21-11-2017)

I'm from out of state and working in Tri-Cities for a week. Called to see if I could get an appointment. There was one open two evenings later at 9pm, but apparently I can't have it because I'm not local. Or I'm new. Very little explanation other than "it's the last one that evening, and it's unfortunate, sorry." What? There's NO way I can work it out in the next two days and have an appointment? Is this because I can't be expected to buy a membership? Just a thought: there may be people from out of town who will occasionally need massage...I guess it will be sought elsewhere? Confused, and I guess I'll keep searching.
8 years ago (26-06-2017)

It was amazing. The staff was very friendly. I went in nervous because it was my first massage and they made sure I was relaxed and knew what was going on. I highly recommend massage envy. I left feeling 100% better.
8 years ago (27-06-2017)

Massage Envy is great and the therapists do there best customize the massage to you specific needs!
8 years ago (12-10-2017)

I've had remarkable experiences here at Massage Envy in Kennewick and in other clinics around Washington state. I really enjoy getting facials and have had them here from both their estheticians, Kristin and Mimi; in every occasion I was satisfied. As far as massage goes, I do them therapeutically and really appreciate their therapists' knowledge, professionalism, and ability to have me feeling one-hundred percent. Not to mention the staff at the desk is always welcoming, opening doors for me, and by now have gone as far as remembering which tea I like and prepare it for me. I've had questions/concerns regarding the account I have with them and always they get back to me with helpful advise, direction, and answers. Would highly recommend this clinic! If ever you become a member, listen and understand the terms. The program they have is great and affordable, despite reviews that say otherwise.
9 years ago (27-01-2017)