Very helpful and respectful!! The owner of the business came out to my house and treated me with respect and had a professional manner. I had no problem with him and his hours and his price. He said to give him about a half hour or so and he ended up showing early. If he is busy he always works around my schedule and his. I'm an African American lady, and I never was treated with as much respect as he treated me with. I've been going through him to do my plumbing jobs for roughly 7 years and refer him to all my friends and family!