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Galaxy Cinemas Nanaimo
3 km
I drive up here from Duncan every time I want to watch a movie. The chairs recline an...
Reviews
First time going to the Avalon theatre and the last. What a sad state this theatre is in.n1 out of 2 stalls in the men’s washroom are broken. No paper towels to dry your hands. Filthy fixtures. Everything looked grimy. My partner mentioned that some of the stalls in the women’s washroom had no toilet paper and there were no paper towels to dry your hands when you were done washing your hands and air dryer didn’t work. That was the positive parts of the experience. Inside the theatre #6 many of the seats were covered in “ out of order” plastic and many of the seats were obviously not in any state to be sat in. The floors were sticky and still had debris on the floor from the previous showing. Unbelievable. The amount of $$ that I spent on 2 tickets and popcorn and drinks, I could have stayed home, ordered in and watched a movie. And when I was done I could wash my hands and had a towel to dry them. Oh and the staff? They were awesome. Super friendly.
THE THEATRE LANDMARK CORPORATE HAS LEFT TO DIEnnThis 1 star is solely directed at the corporation, not the staff. The staff is great. Obviously you can’t blame them or management of this theatre for the garbage seats and armrests. Nothing has been maintained or fixed for the 20+ years they’ve been here. It’s heartbreaking because we really enjoy going to the movies. But why would I spend another cent here when the competition has poured actual money and effort to make the theatre experience enjoyable? I’m not saying you have to install lazy boy seats like Galaxy has, but you have to do something.nnUntil Landmark fixes their seats, I won’t give them another penny. Do it one theatre at a time. Make an effort.
Clean washrooms, theatre and reception areas. Chairs are comfortable and deep seated with no obstruction views . Bonus, the theatre is well ventilated and offers air conditioning. This is a large movie theater. Eight movie theaters, games room, party room. Serving popcorn candy coffee and soda drinks. The theater is very clean with movies running throughout the day and evening.
While the movie itself was good, the theater experience wasn't up to par. The theater we were in was pretty dirty and a number of the seats were completely broken. The movie also started late and we spent a good 10 minutes staring at a black screen. And then to make things worse, when the movie did start, it was the wrong one! So when the correct movie finally started it was the better part of 20 minutes late. Once the movie finished the house lights didn't come back on and we had to find our way out with the flashlight on our phone. I felt bad for the employee trying to clean up in the pitch black too. Also the dialog in the movie was pretty hard to hear in many scenes, so I'm guessing something wasn't balanced properly in the projection booth. Just because it's loud, doesn't mean you can hear everything the characters are saying. And finally the soap dispenser in the bathroom was broken and they just stuck a regular bottle of soap in there. It didn't look great. All in all not the best experience, but it was the only theater playing this movie that wasn't in Victoria. Will probably go to the Cineplex theater next time as it's a better experience.
This is a decent size theatre, but it’s dated now. Reserved seats are available, but the seats are not the power recliners like the Landmark Cinemas in lower mainland. There’s a small arcade area for kids to spend some time and the theatre is connected right into the mall, which is convenient. An update of the interior and seats will certainly be welcomed.
Galaxy Cinemas Nanaimo
3 km
I drive up here from Duncan every time I want to watch a movie. The chairs recline an...
