La Grange Country Dodge

Really nice sales people without any high pressure! Willing to answer any and all questions because they know a satisfied customer is their best asset. I recommend this dealership highly to anyone and everyone looking for a great vehicle!
9 years ago (11-11-2017)

This place has sooo gone downhill since it's had new owners. I'm talking mainly about their service department. Back when All and Meredith ran service, I could call on a Monday to get service work done on Tuesday. Now, I call on a MONDAY MORNING and service is booked through next week! That's nothing more than poor management. If this place offered to GIVE me a new car, I wouldn't take it because their service is so poor.
9 years ago (06-11-2017)

It was a great experience at La Grande Country Dodge! The salespersons are awesome and so knowledgeable, really great guys with totally fun personalities. The help they gave me in finding my new car was so appreciated and I got a sweet deal on it. The whole team here are great and just really good people. I even got excellent financing on my car thanks to the finance department, they truly care about helping you with getting the best deal, not what the dealership will get out of it. Not every dealership is like this and it actually makes the relationship between buy and dealership that much stronger. They gave me a tour of the service department and the guys they have working there know exactly how to take care of your care and let you know what's happening before doing anything to your vehicle. I felt like the service provided to me by each area of La Grange Country Dodge was smooth, professional and made me feel very welcome and secure in that purchasing my vehicle through them is the complete right choice! Thank you La Grange, I'm still loving my new car!
9 years ago (01-09-2017)

wanted to share my experience at La Grange. I had a really excellent experience there looking for a new car that would help with my new commute to work. I couldn't afford a "new" car, but a pre-owned and I was weary of the fear of it being ridden with issues or not truthfully informed from the dealer. Well I went over to La Grange Country Dodge and I was greeted right when I walked in! I had never been to La Grange before, so my experience with them was totally new. There are a few things about them that I noticed were different from other dealers I had purchased from in the past, since I move around a lot for work: They were very relaxed and laid back. I was definitely being sold on the right car for me that they had but it was the smoothest, most comfortable sales process I have ever experienced. I was totally sold on it, from the salesman, the finance manager, to the paperwork clerk. They were so smooth and relaxed about it and that was nice to be given such a smooth experience. The dealership was cleaner and more well kept than what I’m used to, but not in a way that was too clean or too flashy. I thought this was going to be a real down-home, small, local type of ma and pa place, and I was expecting it to be a little scruffy and scuffed as a result. Not so. The building and the lot was very clean and well kept, but it wasn’t too slick if that makes sense. It feels like a family run place and you become part of it when you go there. I was especially impressed with how easy the staff there were to work with when it came time to work out the details of the car purchase. They really took care of me, not trying to rush a sale, you know? They helped me and worked very closely to within my budget. I appreciated the team work and the customer service. This might be a little longer than what most people tend to see regarding an automotive dealership review, but I wanted to really press those three points home to people who are interested in using this dealership in their next car buying experience. I would strongly recommend La Grange to anyone who needs a new or preowned car.
9 years ago (03-11-2017)

Looked at a used challenger that was a great deal so I put down a two hundred dollar deposit to hold it so it wouldn't get sold while I got approved for my loan. The process of getting the loan took about five days and the day before I was supposed to pick up the car the sales manager Troy called me and informed me it had accidentally been sold over the weekend even though I had put a deposit on the vehicle and had the purchasing agreement sent to my bank for loan. Troy promised to make it right but after half a day of him looking for another car he hasn't contacted me again or answered my repeated calls and texts.
9 years ago (05-09-2017)