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Reviews, get directions and information for KFC

KFC
"Visit your local KFC at 5650 Gull Rd for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long."
Address: 5650 Gull Rd , Kalamazoo 49048, MI, US
Phone: +1 269-381-2928
State: MI
City: Kalamazoo
Zip Code: 49048


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00


related searches: KFC near Me, KFC menu, KFC Portage, MI, KFC Gull road menu, Fried chicken Kalamazoo, Lee's Chicken Kalamazoo, Burger King, Panda Express
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Reviews
Colonal Sanders is rolling in his grave. Chicken was definitely a lot smaller than I remember. Employees has no communication skills towards other employees. Cashier failed to tell me and other customers that there is a 30 minute wait on chicken that is because the other employees failed to tell him. Customer service is very poor. Overall, not a good dining experience.
I originally started in the drive-through waited a couple minutes but nobody moved. So I went inside. Nobody at the front counter. Waited a couple minutes and yelled hello a couple times. Someone finally showed up. Ordered some chicken nuggets. When I got them they were Not fresh. They were warm but not hot and very dry. There was no barbecue sauce available . They only had 3 Sauces to choose from and all of them spicy. Or mustardy. It's been a while since I've been there. It's gonna be a while again before I go back if I do. I'm surprised they're still open.
Got a bowl that really and truly looked as if the “popcorn chicken” had been chewed up and spit out into the bowl. It wasn’t pieces of chicken, it was stringy shreds. I kept thinking there’s no with someone could’ve done that but I could not eat the food. Chewed or not, something was obviously wrong and inedibly disgusting. I will honestly never order KFC again. The health department needs to be called.
The food was nasty my fries were so salty I couldn't eat them amd my chicken was really dry! And not hot our food was cold! The service was quick and the servers were polite. We didn't go inside so idk what the atmosphere was!Food: 1/5
I sat in the drive thru waiting and waiting for someone to take my order, no one ever did, so i pulled up to the window, still couldnt get service. I went in the store, the manager was sitting in a booth with another person and the person behind the counter wouldnt make eye contact with me, so I said excuse me, the manager said I'll be with you after im done with this interview. So i wait and wait at the counter, the manager finally comes and asks me what I want, I said is the drive thru not open. She says it is, I was just to busy with the interview to help you, i said isnt helping the customer your job, and then she kicked me out. I was the only customer in the store. Obviously will never be back to the Gull road kfc
If I could give you 0 stars I would. Waited 27 minutes in the drive thru with my kid's just to listen to a female employee yelling cuss words threw the drive thru window and to get nasty food. Chicken was barley pieces of chicken cold and full of grease. I would not recommend KFC on gull Rd to anyone after my experience here tonight.I will drive out of my way to find another KFC that has good food and respectful employees. Called to speak to a manager and was told she stepped outside to call back in 5 minutes just for there phone to be off the hook. Great management skills and we pay these people's pay checks!!!
Staff was unfriendly and said they were out of most everything. They had 2 staff members working and simply didn't want to prepare any food. There no KFC on the planet that should run out of chicken, especially on a weekend evening!!! I will not return to this location and it will be a long time before I even think about going back to any KFC.
Just Doordashed from here and they messed up every item. Worst part is, my friend's two spicy chicken sandwiches were replaced with 4 mini chicken sliders and a bunch of buffalo ranch packets.
By far the worse fast food experience I have ever had. I'm going to reachout to corporate. No one had any manners. None!!! For starters we arrived at the window and the cashier had his hand out while talking to whoever to take my card and I was suppose to assume to give it to him. He had me pull off and had other pull off as well. Spent 25 minutes waiting in parking lot while cars behind got there food first. No one came to say sorry about the wait or how long. Finally drove off. Talk about looking bad. No management? No respect or manner?!!!!!! No wonder why KFC is losing customers.
Every time I go to the drive thru they tell me it will be a 25 min wait. I don't even get to order. Are they not cooking until you order, so they warn you first? This has happened the last 3 times I went, today being the 3rd. I won't try again, it's a waste of time.
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