KeyBank

Excellent banking relationship. I have been with KeyBank for years for both my business and personal accounts. I find this branch, in particular, to be professional and helpful with my needs. I appreciate that they know who I am when I walk in, and that they return my calls promptly when I have an issue or question. It's old school banking with new tech and service. Kiera, Mitchell, and the whole staff is aces in my book!
9 years ago (05-04-2017)

I went to this bank yesterday to use the ATM machine. I used my SEFCU card. The ATM machine took my card and wouldn't give it back. The bank was closed, however there was a women in the bank. I hit the window to let her know that the machine took my card. She told me the machine was broke, yet they didn't put a sign on the ATM. She then told me I had to come back tomorrow and get my card. I called 9:00 this morning, KeyBank destroyed my SEFCU card because it wasn't from there bank. Staff is rude and have no idea what they are talking about. Terrible bank!
10 years ago (07-09-2016)

Used their ATM for $4 fee. After that they would not make change since I did not bank there. They were rude.
11 years ago (25-02-2016)