Kennedy's Plumbing and Heating

A "Technician" came out to take a look at a clogged bathtub drain, before hiring them I was very specific in what I needed done but instead he took it upon himself to snake the drain which I had already done before he came to the house and charged me $297, so they didn't listen to me and charged me all that money to do what I already did, pleasant and it didn't fix the problem, who would have thought?...I called them calmly to let them know the tub still wasn't draining and as everyone else has stated I received attitude from top to bottom, treating me like I'm clueless etc...its just a burn and turn business, as soon as they have your credit card info that's it....After arguing back and forth they sent another "Technician" that was not only rude to my tenants but said he has also fixed the plumbing by doing what the previous one did 2 hours prior....He said it was a ball off hair in the main stack and that he snaked out 40', I guess they think that people lack in common sense as we can all agree that it would take a massive ball of hair in the main drain stack to hold up 100 gallons on water and prevent tubs from draining, and claimed they snaked 40'? that would have put them to the second clean out in the basement.... don't waster your time with them, there are plenty of other plumbers out there that do quality work and actually confirm the fix prior to leaving.
9 years ago (08-10-2017)

Kennedy's Plumbing and Heating did a very professional job fixing our AC system and replacing a simple Thermostat. Wow. What a difference and they gave us several cost saving tips on cleaning our filters and cleaning the outside condenser..We are now Kennedy clients. Thank you very much!!
10 years ago (01-07-2016)

Kennedy Heating and Plumbing installed our new on-demand furnace (forced hot water) and hot water heater combo. unit in October when the weather started to change. We did not want to pay for another year of oil bills and this was the best solution. The installation was easy, the staff was phenomenal (both in-office and on-site). The guys that did the install were professional, cleaned up every day after themselves and made sure I understood the system before they left. The new furnace is super efficient, our energy bills are down SIGNIFICANTLY and we have not had to call them once since it was installed. Marie in the office is especially helpful, courteous and always does her best to work with you no matter what the issue may be. I see some people posting that Kennedy's is expensive but, I would let those people know that you get what you pay for! We also have a condominium where we use Kennedy as well and have continued using them for the past 11 years! they don't lie when they say, "Come Home to Comfort, Come Home to Kennedy"! A++++++
11 years ago (04-01-2016)

Just a note to let you know how much we appreciated the fine work your company did when we switched from oil to (CNG) Connecticut Natural Gas. We cannot say enough about the service the electricians, the installers, the men who removed the old oil tank...and so on. But the most important person who helped the most was and is Marie. Your company is a Godsend.....and we will continue to sing your praises. One thing I can say about Kennedy's Plumbing...If there is a problem...they will fix it...no waiting.....They are just a wonderful company. A FIVE STAR COMPANY!!!!!!!!
11 years ago (12-02-2016)

My husband & I converted to gas heat and central air. The Kennedy team did an amazing job. They were timely, professional and truly exceeded our expectations. We will refer them with confidence.
11 years ago (06-02-2016)