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Ken Mason Insulation

  1. Hamilton
  2. Hamilton Insulation Installation

Reviews, get directions and information for Ken Mason Insulation

Ken Mason Insulation
"Exceptional service for over 35 years! BBB Better Business Bureau accredited contractor."
Address: 1214 Stone Church Road E , Hamilton L8W 2C7, ON, CA
Phone: (905) 387-0951
State: ON
City: Hamilton
Zip Code: L8W 2C7


Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00

Update Info

related searches: ken mason insulation reviews, ken mason windows and doors
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Reviews
Horrible experience dealing with this company. I had hired them to replace A couple of windows, patio door and screen door. The day they came to do the installation they replaced all the items except for the screen door, stating that it hadn’t come in yet and that they would be back. I had to chase after them to get them to come back to install the screen door. The owner was arrogant and rude about the situation. The workmanship was Shoddy to say the least. When the trim was put back on around the windows it did not line up, had marks on it and the nail holes were not filled. When removing the one window they pulled a huge chunk of paint and drywall paper right off the wall exposing the drywall. I specifically asked them to remove and leave the alarm on my patio door, which they did not do and when I spoke to the owner about it he told me too bad it’s already gone. They refused to admit to any wrongdoing or resolution of the issues. Horrible experience in dealing with this company and definitely would not recommend them.
Ken and his installation crew were absolutely spot on from the first time we spoke over the phone, to the finished product. Most definitely a 6+ star rating for sure!!! I highly recommend his company for all insulation install. Thank you very much, what a great difference you have made. Gary BristolService: Drywall installation
Unfortunately I cannot give these guys negative stars. CAUTION…. Do not trust these guys. They are ignorant and arrogant. Very rude and do not care about other trades or customer needs. As you can see from the photos, they came in, setup in my work area which is unsafe for them to work in. The team leader refused to move their trailer and started pretend playing the violin when I was speaking. These guys have no ethics or regard for others.
i just had them in to spray my attic insulation. the work from his crew was satisfactory the attic is filled and no one fell through the ceiling. Robert Elliot on the other hand. A little rough around the edges, lots of personality and old school business operation. He forgot to schedule my project. But he will not forget to call you to pay the remainder of an invoice 2 business days after the job is complete. he should have checked to see if a payment was received first Pricing per sq ft pricing seemed to change day of, and would not provide a pricing break down or electronic invoice as i requested. " that's all you get, i don't have to provide my pricing." he says. So I will not be asking for window and door pricing, with a larger expense of 25k plus i wouldn't want the same treatment. Overall the company was fine for insulation.
We hired Ken Mason for a spray foam insulation job. They showed up the day of April 18th and provided us with exactly what we wanted. The tech, Gavin was diligent. He approached our job like it was his own home. Gavin answered all our questions. Upon completion he cleaned up and said Good Bye. We were very pleased with our service. Dave + Dianne Pruitt Burlington
Bob from Ken Mason acknowledged Sept 2020, what I and several patio door installers told me last year... The Bugs are getting around the screen door because all the doors and screen were installed improperly Backwards Bob visited and looked at the door, says I am correct but it will have to wait till warmer weather in spring 2021. I called him yesterday to see when the door can be fixed...Now lying Bob says he does not need to do repairs and Hung up on me, The Customer.. This not over for me by a long shot. Bob is arrogant and abusive in his language. He should be fired from the Company Ken Mason immediately. DO NOT USE THIS COMPANY
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