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Jonesy's Classic Cleaners

  1. Medina County
  2. Medina County Laundry

Reviews, get directions and information for Jonesy's Classic Cleaners

About

Please go to www.jonesysclassiccleaners.com for great offers & incentives.

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Services Offered:

Dry Cleaning

Laundry Service

Clothing Alterations and Repairs

Leather & Suede Cleaning & Repair

Carpet & Upholstery Cleaning

Shoe Repair and more…

For your convenience we have two locations in Medina. We are proud to utilize state-of-the-art cleaning technology and a computerized inventory system for customer integrity. Don’t have time to visit our stores. Please contact us today at 330.722.0900 to arrange pick-up and delivery to your home or place of work.

Thank you in advance for your time and interest in Jonesy’s Classic Cleaners.

Address: 1033 S Court St # A, Medina, OH 44256, USA
Phone: (330) 722-0900
moc.puorglednic@ramled
State: Ohio
County: Medina County
Zip Code: 44256


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Reviews
I chose this company based on the reviews. I regret that decision. In all of the years I have been taking my clothes in to be dry cleaned, I have never spent as much as Jonesy's charged for my clothes. I typically take a month's worth of cleaning in at a time, and spend about $100 - $130. My total at Jonesy's was $190. That was the beginning of the shockingly bad experience. Now I have to share exactly why I am so disappointed in my experience. First, when I picked up my clothes, the clerk told me I should start taking some of my clothes out to the car because I had so much to carry. Really??? The sign on the door say "curbside service." Once I looked at the clothes at home, 5 of my "pressed" shirts were clipped together causing the sleeves to wrinkle. Then one of the shirts which has pleating that should lay flat looked like one of those 70's tuxedo shirts. I called to complain, and the next morning, Cindy, the owner called me. My experience with any service-related companies here is ridiculous. I pay more for services and receive the worst customer service. When I expressed this to Cindy, she said that she took exception to this. In the meantime, I have take my shirts back to the cleaners to be fixed, but then I also found two pressed shirts in between two jackets. When I confronted Cindy about this, she told me that was not supposed to happen. I responded by telling her that I should have to explain how clothes should be organized to a dry cleaning business. Best of luck Jonesy's, you will never see another dime of my money.
12 years ago (22-02-2014)
Not sure if anyone uses Jonesys Cleaners but we won't anymore. I dropped my husbands expensive OSU jersey there to be cleaned in a bag with his other shirts. Guess what wasn't returned???? His jersey. We called and every week they said give us another week to find it and the manager even said he had two open cases at this point. After calling each week they finally called us back to tell us that they rarely make mistakes and are not going to replace the jersey and aren't willing to do anything for us. So we're just basically out $100 stitched team jersey. My husband said his wife (me) would make sure she posted on her medina posts as well as other places about this and the manager said "go ahead, no one will believe you because our reputation is too good". I'm asking that you please share my experience. We have been dedicated customers for all the years we have lived in Medina. I cannot believe the arrogance of the owner/manager and clearly how little they value their customers.
10 years ago (09-12-2015)
I would recommend Jonesy's Cleaners to everyone. They are efficient, professional and offer excellent customer service. I love the way they hang my dressnshirts with the sleeves crossed over so there are no wrinkles!
12 years ago (07-07-2013)
I've rarely dealt with a local business as unprofessional as this one. They quoted me one price and then charged me 50% more. I think the word here is "bait and switch." They told me the work would be done in seven days, and I had to keep calling to find out where it was. Eleven days later they finished. And then the work wasn't what I ordered. There are many dry cleaning businesses that are very professionally run, but you should run as fast as you can from this one.
15 years ago (21-01-2011)
Never a problem and always first class service!
10 years ago (12-12-2015)
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