Janan Boutique

I had great experience with Janan Boutique. Unfortunately, the jacket I ordered online didn't fit me and I had to return it. But the delivery was fast. In addition to an online store, they offer a variety of coats and jackets at two locations, at the Bayview mall and in Vaughan. Overall, good customer experience. I'd recommend.

I don't often do reviews but I wanted to do one for Janan. I ordered a moose knucles coat that had a very low price on sale. I had doubts about the legitimacy of the site and its return policy so I canceled my order. I had an almost immediate follow-up and a very professional person even called me back to reassure me. Unfortunately, I didn't like the style of the coat and I returned it at no cost. I highly recommend this store for the service and their competitive price.

I recently purchased a winter coat for my mother online at Janan Boutique. The experience was remarkably pleasant! Jake at the boutique was particularly helpful. He was knowledgeable, responsive and accommodating. He had made 3 separate visits to drop off various styles and sizes so that my mother could comfortably try them on at home. Thanks to his excellent service, my mother was able to find one down jacket that she really liked. Two thumbs up!

Had a great online shopping and curbside pick-up experience. Website is easy to use, and items are clearly marked and all product info provided. I was looking for a specific coat, Janan had it in my size. Called to see how pick-up worked and they mentioned I could try it on to be sure. I purchased the coat online and next day I got a very nice email asking if I wanted same-day delivery or pick-up. Since I wanted to ensure I got the right size, I selected pick-up and was able to try it on, safely, outside, along with a few similar coats. Safe - easy and pleasant experience. My coat was beautifully wrapped and I was off within a few minutes.

I recently purchased a Nobis jacket from Janan Boutique and was very happy with the shopping experience. The sales associates were super helpful over the phone helping me assess the size, style and warmth. They delivered the jacket the same day I purchased the item. Unfortunately the jacket did not fit, but they made the return process super easy as the came and picked it up the next day and issued a full refund. I would definitely purchase from them again and recommend this store for anyone looking for high quality clothing, accessories and jackets.

Janan Boutique is absolutely my first choice if I need to buy outerwear. I love the wide range of selection they have and the quality of their coats. Last year a bought a gold series moose knuckle from them and it is by far the warmest and most stylish coat I’ve ever owned. The owner of Janan Boutique is very helpful and friendly and makes the shopping experience fun and pleasurable. I highly recommend Janan Boutique!

I wanted to order a jacket online. But I wasn't sure about my size with a Creenstone brand. I called to the store manager. And I'm really grateful for his help. Jake is very knowledgeable and professional. He asked me a few questions and figured out what size I need very quickly. The jacked arrived promptly with a storing bag as a bonus. The jacket is beautiful and fits perfectly. Thank you, Jake!

Excellent selection of quality coats and brands, excellent customer service, truly the service you would expect from a boutique. Much better than buying a coat from larger retailers like Holt’s or indeed even other smaller retailers. I never get the feeling that the smiles are fake and all about a sales commission. And because they sell nothing but coats the staff really knows their stuff so actually getting answers to product questions makes a discerning shopper happy. Great selection of some of the bigger brands but also lesser known and local designers that I wouldn’t have known of but now love. My mother and I have bought coats from here for years and have been consistently happy with our shopping experiences and our purchases. I hope this business is around forever. A true gem.

I accidentally stumbled upon Janan Boutique, on my way to Michael Kors nearby at Vaughan Mills Mall. The stylish winter coats on display caught my attention. The store had a huge selection of high quality, competitive, well tailored coats. It was a daunting decision deciding on what coat to purchase.Staff were extremely patient and showed me a lot of options before I finally settled for one. I was so pleased with the coat that I decided to buy another one online. The coat was delivered to me the very next day at no cost and because I wasn’t too sure of the sizes, the sales representative brought a couple of different sizes for me to try on! This store goes out of their way to accommodate their customers and offer great discounts. I have finally found a store where I can buy my winter coats!

Excellent service and very good selection of designer coats. The staff is extremely helpful and willing to help you find the right coat for you! I bought my first coat from Janan 4 years ago and it was the first place I looked when I needed a new coat again this year.