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Reviews, get directions and information for J Fry Dirty Fries

J Fry Dirty Fries
"At J Fry Co Dirty Fries, Its all about the Fries! Naked, Seasoned, Saucy or straight up Dirty, you will be sure to find a combination to fall in love with. Fries cut fresh each day, cooked to perfection using a unique method that produces the tastiest Fries in CT. Get bold and choose one of our 16 Dirty Fries, combining flavors from all over the world like our Fusion Fries topped with Hoisin, Sriracha, Garlic Aioli, crushed peanuts and cilantro or the Canadian Classic Poutine, Fries topped with Chunks of Cheddar Cheese curds and an delicious beef and Chicken Gravy. Check it out!!!"
Address: 1400 Park St , Hartford 06106, CT, US
State: CT
City: Hartford
Zip Code: 06106



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Reviews
Sorry, they were sooo good, THEN I remembered to take a picture lol. But the staff working is energetic and friendly and those dirty fries are on point!
Pros: Delicious fries with several different topping options Cons: severely lacking in customer service I always feel like a bother and NO signs posting the fries are cooked in beef fat and NOT VEGETARIAN friendly
Horrible service. I had to wait 10 minutes for the cashier to get to the counter from what ever she was doing outside,and when she did finally arrive she rang me up while she was in the phone. The phone call clearly was making her angry, and she barely acknowledged my existence. I order a poutine and a Pepsi. She had me take the Pepsi out of the fridge that was meant to be opened from the other side of the counter and when I couldn't open it her and the cook in the back started laughing at me. The whole interaction was totally uncalled for and if I was running a business I wouldn't want someone like that interacting with my customers. This happened today 1/18/23 at about 4:00 pm.
I had a great dining experience at this place. I didn't think the food would be so good but it surprised me a lot, 100% recommended Kid-friendliness: they sell fries and the kids love it hehe
This is the 3rd and last time coming. Whoever works your day shift is lazy, rude, and inconsiderate. My boyfriend went the first two times and I went this third time. She has a nasty attitude the entire time. I ordered bacon cheese fries and all I got was sprinkled cheese on top. No melted cheese. Her lack of cleanliness, efforts overall, and horrible customer service shows she has no care for her job. When I asked for new fries she got upset so I told her to refund me instead since she doesn't want to do her job. She got upset and got an attitude and said "Ima just give you your refund I'm not guna argue with you" And she dropped the refund receipt on the floor instead of handing it to me. I could only laugh at the immaturity and lack of a healthy mindset. I've worked 14 years lf my life and even ar 15 I had decency. She probably thinks its cool and that's okay but bringing it to a professional setting is not okay. Since I am mature an altercation did not arise, but as I walked away she was yelling smart comments and I could've easily used my past teaching to teach a lesson. I'm not sure why you guys even have her employed here. I know damn well I'm not the first one to complain. The other 2 times she gave my boyfriend a hard time about giving us ketchup for the fries. Im just turned off from parkville market completely now.
Wow, they took 15 minutes to tell me they were out of what I ordered, then another 15 to make my second choice. And the place was nearly empty. There seems to be a big problem with their process. And the fries were just OK.Food: 3/5
I have been going here for years, ever since a friend showed me the place I have loved it. Every time I walk in, I’m greeted with smiles and some of the employees even know who I am. The food is amazing, every free fry Friday I dine in and experiment with new tastes! But my favorite is taco fries… would 110% recommend. I am so excited for the opening of the storrs branch so that I get to enjoy some dirty fries while on campus!!!!!
3 out of 3 times coming IT’LL BE MY LAST and just disappointed! First time a I came a very nice young happy gentlemen took care of my two fries order and I was amazed it was cheesy all the way through and cooked to perfection. But these last two times I’ve dealt with nothing but moodiness and horrible attitudes from a female worker there who clearly dosent know food health policies. Used her gloves to cash out a customer and with the same gloves grabbed fries to put in the fryer. Touching money and handling food is a big NO! Plus when I went to pick up my food I asked for ketchup and was responded with a ruined and quick remark “it’s already in there tss” there was on container filled 3/4 of the way that does nothing for the amount of fries I have and on top of that she stuffed the fries all in the box and put little bit of cheeses on top. My girlfriend told her there was no cheese in the fries only on top she muttered under breathe and at that point my girl told her she wants her money back. At that point the female worker proceeded to get loud and say you didn’t even let me make it right but w.e I’m not gonna get into it with you” she refunded the money and dropped the recipe on the floor before completely handing it over smh. CUSTOMER -5
My order was given to another customer by the staff and I had to wait another 10 minutes for my food. I then asked for salt or ketchup only to be told they had none. What kind of burger/fry place doesn't have salt or ketchup? The burger was tasty but the fries were boring and soggy. Also, they should have a number or receipt system in place to ensure some random person doesn't come up and claim your food. I felt really ignored by the staff as well. The girl sitting at the register was just yapping with another girl in the back and the man cooking the burger had a head full of hair with no hair net or anything. He kept taking his ball cap on and off while making the burger so I was surprised that there was no hair in my food.
The good: the truffle fries are decent. Not the best I've had, but good. The burger tasted fine. Again, not great but not gross. The bad: the burgers are small. They're very small. They're underwhelming in toppings. The ugly: the 2 people behind the counter spent more time chatting with each other than they did with us. This was annoying, considering they were doing it in the middle of a sentence I was speaking. And they did it multiple times. This was annoying, but the girl who was making the food scratched her inner ear and her mouth no fewer than 6 times. No gloves. No hand washing. Ear to food, basically. Do better.
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