J Cleaners

I have been going to J Cleaners for years and would not go anywhere else. The owner is very friendly and they always have my clothes beautifully pressed and ready on time. I have tried other cleaners in the Worcester area and their service does not compare. Highly recommend if you are looking for dry cleaning in this area.
8 years ago (14-05-2017)

I'm not sure what I just paid for. How do you mess up a simple pressed shirt? I asked for the sleeves to be creased for my uniform. They didn't do it. I specifically asked and it wasn't done. What a waste. Do NOT go here.
8 years ago (24-03-2017)

They are called "Valetone Cleaners" now. Anyways, two expensive dress shirts were ruined there in just a few months when I used their services - several small, but very noticable holes on the front of the shirt/sleeve area were ripped through, like with some sharp object or sharp corner.. First time I gave them benefit of the doubt, but second time it happened, I took shirt back to them. Chinese woman, while hiding her eyes and struggling with her accent, denied everything. Like I would ever make any fuss if I wasn't 100% sure that it was them who did it. Still, they took it for "repair" - and trust me, sewing up holes didn't make them look any better. Ruined shirts, unprofessionally handled complaint - I would not recommend using their services to anyone.
15 years ago (21-09-2010)

I had a very negative experience at J Cleaners. I had brought a brand new sweater to them to be dry cleaned. I had picked it up and went to wear it a few weeks later, it was very small and had pilers throughout. The sweater had obviously been washed and dryed. When I had brought it to their attention the girl at the desk was very rude and unhelpful. She had directed me to speak with the owner when he comes in. When I spoke with him he seemed surprised at the circumstances and asked me to bring the sweater in. I had brought it in and when I didnt hear back for 2 weeks, I had called him to check on the sweater he was trying to repair. He was very rude to me, did not treat the situation with any bit of customer service and when I asked him what he thought happened to the sweater, he hung up on me. I tried calling back several times and after several rings it would pick up and hang up. Mind you I was the one with the damaged sweater who never even raised a voice to this man. I'm a VERY unsatisfied customer and would NEVER suggest bringing anything into the establishment. I'm a mother of 2 childeren and work full time so my time and money is very important to my family. I work in the community as well, and this is not how you treat people. Never will I do business with Jay again and will make sure all my family and friends know of this as well.
14 years ago (11-02-2012)