Huntington Bank

I would give this branch zero star if I can but 1 is the minimum. Very unsatisfied with this branch. By far, the worst experience. I had to start a business account. I was told to wait for the manager John. I sat down and waited patiently. 45 min later, one of the tellers noted that I was still waited and instead of checking and reminding the manager that someone is waiting for him, He reassured me that the manager will be with me soon and walked outside the bank to their neighboring Subway for his lunch break. I sat down and waited for 15 more min, the manager never came. I complained to the other teller, who did not know why I was waiting and again did not bother to go in and remind the manager. I walked out. I am not sure what relationship this brach has between the employees and their manager that they are scared to go in and remind him that a customer is waiting. I will take my banking somewhere else.
8 years ago (05-07-2017)

Quick service inside and out. 2 ATMs.
8 years ago (11-10-2017)

I've been here a number of times. I can't say whether the place is great or average or anything. I've never personally had a problem here, but I just don't like the vibe of the place --if you will permit me to use such an unscientific term. The lot is nasty, the corner is hot and full of asphalt dust and gravel, it's on an intersection that can be extremely awkward to get out of. You pretty much had better want to go towards Great Northern or Crocker Park, because trying to go towards 480 or N. Ridgeville can be dangerous. When I was there the first time, the banker lady gave me the scowl and treatment of a librarian when you're turning a book in late or you're making too much noise. It still happens from time to time, though some of their tellers have gotten "fresher" and nicer faces. I still got the same treatment from one of the other patrons. Maybe "long and established" comes with stuffiness and a superiority complex attitude. I'll still come here out of necessity, but I prefer the friendly, familiar faces in North Ridgeville Giant Eagle.
8 years ago (01-06-2017)

Staff is always kind and courteous and the branch manager Jo-ann is always very helpful! we have been banking with them for 8 years and its always been a pleasant experience .
9 years ago (05-01-2017)

This location is by far one I try and not go to. They always take forever when when lines are small. Today my husband went in to pull money out and requested a new card then the teller CUTS his card without his permission, leaving him with no card and told him the new one will come in 7 to 10 days. He asked for a replacement card and she said you can wait or come back the banker is on lunch!!! Absolutely ridiculous.
9 years ago (02-12-2016)