HSBC Bank

The most imcompetent branch ever. Requested to change my name, took like an hour to make a copy of all my IDs (drivers license, TD bank card, student IDs all showing the same name I'm requesting to change) also permission from manager then asked me to call a week after to request my new card b/c they have no way of doing that using their poor system. Called one month after, nothing changed and asked me to go back again as this is a branch problem... The worst part is that you can't submit any copies of your id online and the wait time is ridiculous even with so little customer. HSBC should really up their game here in toronto.
1 7 years ago (20-12-2017)

If only a zero star rating was available - this branch would be most deserving. Come here if you only wish to use the ATM's. Don't hold your breath if you so choose to stand in line. The only thing you'll be depositing is your time.
1 8 years ago (05-06-2017)

Soooo SLOW !!! Usually only 1 or 2 teller works at the counter, the others disappear.
1 7 years ago (21-09-2017)

Long waits; dealing with customers slowly; were unable to help me and absolutely no parking above or below ground. Spent at least 10 mins looking for a spot.
1 8 years ago (10-03-2017)

how do you expect people who work to go open safety box if you don't open during weekend? you also close so early.
1 8 years ago (03-10-2016)