Honey Baked Ham Company

If I could give a 0 score I would. Worst experience ever. Had curbside pickup and order was wrong. Ended up having to take a frozen turkey. All came with serious attitude with it being their error WOW! Called corporate and confirmed I was correct that they are wrong on their procedures. So disappointed and will not use this place again for purchase. Employees 3 of them need new jobs because they dont like what they are doing.

So we went to get our Easter Ham and Turkey like we do every year. After spending 150.00 and really enjoying their commercials this year I knew I wouldn't have a "Kelly baked ham" HOWEVER!!! I was disappointed, the ham was dry! Not impressed at all! Kinda wished I would have saved the money and got a Kroger ham! THE TURKEY WAS AMAZING AND DELISH , but will not do a ham again!!!

Ham and turkey were delicious, along with all of the sides. We did have a problem we're we originally didn't get all of our order but we were able to call in and get it straightened out with their staff and then picked up the rest of our food.

Very pricey but good food.Food: 5/5

The food is always excellent.. however, customer service, not so much. Pulled up, called inside, as the order was prepaid. We were told had to request curbside with online order.... There was no curbside. After entering speaking with one associate, "Karen" needed to interrupt. When asked if she could actually help, she then wanted to the associate to wait on the "other Karen" and she was just placing her order.. I told the manager let her be retrained in customer service.. first ordered, first paid means first served!!! Whether you are "Karen" or not!!!!

Had a little wait, but got our ham, couldn't look before purchase because of Covid. Got a very nice ham, great as always.

I had heard nothing but praise for the great quality and deliciousness of the various items on the Honey Baked menu but now I can attest first hand knowledge that the hype is real. I had the tavern sandwich and I see why it's among their most popular. You can't go wrong with Honey Baked. The sandwich was as close to perfect as you're likely to ever have and my continued patronage is a salute to the fine work these folks are doing.

Quick and friendly! Good sandwich!

They do a good service job during the holidays. The food is very good. The spiral hams are succulent. The prices per pound are hefty.

Reserved a quarter bone-in honey baked ham for pick up. Went to pick up in store. Was told that they ran out and that reserving an order doesn't mean anything. Very disappointed. Never had this issue with the Canton location.