HomeStar Bank & Financial Services

I bank at HomeStar and normally use the Bourbonnais branch or the Bradley branch today for convenience since I was in Kankakee I stopped in to the station street HomeStar. The 3 different people I had to deal with in the drive up was not only of no service to me, they new nothing of the services of HomeStar! I've dealt with HomeStar for several years and the only 3 problems I've ever had have all came from the Kankakee branch. I would recommend HomeStar as a whole, but I would NEVER use the Kankakee branch. From my experience, I could have driven to the Bradley branch, been treated respectfully, and done my business WITHOUT all the headaches the Kankakee branch has to offer! All the while, snickering amongst themselves behind the glass! If possible, take the short drive to Bradley and be treated right! If that's not possible, get a different bank and save yourself the headache!
8 years ago (27-03-2017)