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Reviews
Overall a pretty good experience but still room for improvement. Staff was nice and quickly took care of any of my concerns. Breakfast was “eh” it got the job done but not something I would look forward to. Much rather would have got a muffin and a yogurt on my way out then microwaved bacon and imitation eggs. Room was clean and felt somewhat modern which was nice. The heater / air conditioner was loud and was either on or off which made sleeping with a low heat impossible. Bed was comfortable and spacious. It looked like they had a restaurant at one point but it was under construction so I cannot comment on that. If I come back through I would have no problem staying at this hotel again.
8 years ago (10-12-2017)
wanted to let you know that this is, by far, the worst stay at a holiday inn I have ever had.
My husband and I started staying at Holiday inns, because we felt that we could always trust them to provide a clean, comfortable environment. Never thought I would have to worry about bed bugs, roaches, or getting clean sheets. Unfortunately, this hotel has got me extremely worried about what may have come home with us or on us.
We got checked in around 7pm and had to rush out. Didn't get much chance to look around, but didn't think twice about it. We got back at about 2:30 in the morning, and realized it was not the clean holiday inn we were used to. We pulled back one of the blankets and noticed blood on the sheets. It was red, like it was fresh, not just brown stain. So they must not wash the sheets regularly. I tried using the phone in the room to call down to the front desk to let them know, but it wouldn't work. So I used my cell to call, lady that answered the phone was no help at all. I ended up telling her to have the manager call me as soon as they get in. I still have not received a call. Also, the heater didn't work properly, and the wall paper in the bathroom is pealing off the walls. It's not just a little bit, it's every wall.
In the morning we went to they're breakfast. It was really bad. There was a roach on the floor at the bottom of the stair case, crawling around, It was horrible. It was like we stayed at a motel 6, or 8 or something.
They do have construction going on. I'm not sure if they are planning on remodeling these rooms, but they definitely should not be renting them out with the holiday inn name or ihg attached to them. This stay was horrible, I just wanted to let everyone know.
8 years ago (20-11-2017)
My family needed a room for 10 hours for a small reunion and had to have a place where there was phone service besides cell service. We also needed a 9am check in. I called several hotels around Sioux City and not one would accommodate us. When I called The Holiday Inn on Gordan Drive, they were more than happy to work with me and help us out. The room was very clean and the customer service impeccable. My husband and I stay often in Sioux City if we are attending concerts, etc. and we will definitely come here again and will also refer family and friends.
8 years ago (09-10-2017)
This was the worst stay I have ever had at a Holiday Inn. There was mold and mildew in the shower to the point I refused to even take a shower. There was mold on the ceiling above the bed. The tv wouldn't even turn on. The bed was so uncomfortable I couldn't sleep and made a lot of noise. The front desk staff's comment when I complained was I can give you extra points. Extra points don't help fix all the problems with this hotel nor does it help that I was on a business trip with 2 other team members who both also complained about how awful their rooms were and that they couldn't sleep either.
8 years ago (16-12-2017)
The location was good. Right downtown. Rooms were nice. Only problem was that I needed a long bed but got 2 queens instead.