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Reviews, get directions and information for Hertz

Hertz
Address: 812 Brunette Ave, Coquitlam, BC V3K 1C4, Canada
Phone: (604) 519-2390
State: British Columbia
County: Greater Vancouver
City: Coquitlam
Zip Code: V3K 1C4


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
I arrived at 4:30 to pick up a car that was reserved for pick up at 3pm and they'd given it away to someone else. So apparently you really need to call to keep your reservation until the end of the day like all other rental companies do. With that being said they gave me the next car that arrived and it wasnt too bad. When I brought the car back, they told me I could get a 10$ discount if i did their survey online. The employee asked for my phone and he completed the CUSTOMER FEEDBACK survey HIMSELF, using my phone, and presumably my name. So, here's my honest review of the service, not one completed by an employee.
7 years ago (27-02-2018)
Just decided to write a review because after reading SO MANY terrible reviews I was apprehensive but I had a great experience. (So far anyway) Yes the office is dirty but so are most car rental places. The transaction was quick and pleasant and the van I got is clean. No complaints whatsoever.
7 years ago (07-01-2018)
Do not rent from here ever. They lied and tried to make an insurance claim behind my back with no damage reported to the vehicle. Circle check was fine but claimed damage at a later date. Have been dealing with them and ICBC ever since and it’s been a nightmare. If you rent here your experience will be horrendous and you will be scammed
7 years ago (23-01-2018)
Initially given a ridiculously high quote for a 2 week rental, told them I could get equivalent car much cheaper at Enterprise (had checked on Internet). Walked out, just about to drive off when someone came out and said they could do same price.
7 years ago (16-01-2018)
Never ever rent from this location if you don't want to get overcharged for no reason! The car was not what I expected from Hertz, worn out dirty Kia without a back camera and with less than half a tank fuel. After a return Hertz authorized about $500 in different charges for no reason. This has been cleared out only after multiple complains to the corporate. Anyway instead of charging me $36 as I expected - I've been charged $50 as "Late administration fee". I'm still puzzled what does I mean as the car has been returned on time and even Hertz billing receipt says so.
8 years ago (13-11-2017)
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