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Reviews, get directions and information for HeroNet

HeroNet
"Unlimited high speed Internet service provider, VoIP home telephone and IPTV HD television"
Address: , Montreal H3A 2A8, QC, CA
Phone: (514) 900-9123
State: Montreal
County: QC
Zip Code: H3A 2A8



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Reviews
Excellent customer service and internet service. I'm based in Kingston and HeroNet offered the best speeds at the best prices. Martin from HeroNet has always gone above and beyond to guarantee high quality service. There have been occasional outages, but these were always on Cogeco's line owner end, and resolved swiftly. They could probably do with an update to their website. But all in all, great service. Would recommend.
Horrible customer service not sure what they're doing. Internet is horrendous and I've been stuck in no internet limbo for the last while because they've been unorganized and do not care about their customers
I've been with this company for the past year and a half, and each time I have called in I have wait probably a max of 5 mins before I get in touch with one of their Heroes. When I talk with someone they pretty much solve my issue with the first point of contact and I am never transferred to someone else. I have never felt like a number to them but an actual client. Do yourself a major service and go with this company cause you will save yourself major headache and money!
I have rarely had a problem since switching to this Internet Service Provider ISP. The odd issue I have had has been promptly taken care of and I spoke to a tech almost immediately each time. It's the best customer service I have experienced among all the big companies I have needed service from, cell providers, banks, cable companies. Can't beat the unlimited internet either, no more surprise bills after watching a few Netflix movies.
I just got Internet access. Everything went super smoothly since my first contact to make a question which was quicky answered through telephone a couple of hours after I wrote the email. I am very happy with the way everything went through.
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