HeartLake Cleaners

Got an angry phone call from this store telling me to pick up my clothes. Told him he had the wrong number. He said he didn't care, and to come get my ugly clothes because it was taking up space. I repeated it wasn't my clothes. He continued to yell at me, said this is the number on the ticket and he would throw the clothes out. I told him if he had to throw it out then go ahead but it doesn't change the fact it's not my clothes. He continued to yell until I had to hang up. He wasn't listening and the conversation was just going in circles. Even if it was my clothes... How can you possibly talk to people like that, let alone your customers.
8 years ago (15-10-2017)

Had a suit and ball gown cleaned here. Both came out excellent. Friendly family run business that does good work.
8 years ago (29-08-2017)

Dropped 3 pieces of clothing to be altered 10 days ago, received a call 1 hour before the original scheduled pickup time and was told to pick up items the following day, because the seamstress was extremely busy. Came back the following day and was very rudely advised that my items were still not ready, to be pointed out at my garments half hazardly rolled up in ball on top of her sewing machine. She then claimed that on the previous phone call she advised my items would be ready after 6pm, which was a blatant lie. After being confronted by this lie, she caved in and said to come back in 20 minutes. When we came back 20 minutes later, we asked the attendant to talk to the owner, which we did. We brought our concerns on this whole matter, including the whole attitude of the seamstress. All she could do was shrugged and apologized, before charging us full price, without offering any kind of redress. Oh yeah, she did mention the place gets really hot in the summer... This is not the first time being disappointed with this business, but will be the last.
8 years ago (21-07-2017)

I absolutely love coming for my dry cleaning... everyone is so pleasant and all my alterations are on point! I would never take my clothes anywhere. I have a lot of alterations bc of my constant weight loss and all my clothes are done exactly how I want them. All my dry cleaning is handled with care and fair pricing! Wouldn't go anywhere else! Love supporting my local vendors.
8 years ago (18-04-2017)

Don't listen to the other reviews , I brought 3 suits , 2 jackets , 4 pairs of pants and they finished them in 2 days and did an amazing job and pricing was fair. Great dry cleaner and they do awesome work , the staff / lady at the front very friendly. Highly recommend.
8 years ago (25-03-2017)