Hearthstone Motel

This was the most disgusting place I ever went to. Had to pay before I saw room n couldn't get $ back. Everything old, dirty.buggy, not even a tissue. They lie telling they r booked n charge more.
9 years ago (24-07-2016)

Nice bed but that's about it Freezing cause heater is from 1970. TVs are new but cable wire was loose and bad picture and couldn't get the HDMI port to work with my kindle so I could watch Netflix which didn't matter because the wifi was too weak anyway
9 years ago (05-04-2016)

this place, view, price & location were well above my expectations! i was hesitant to stay here b/c of the reviews...glad i did! its like going back 40 years with the art deco decor in a cool way.
10 years ago (16-03-2015)

thay are very good .we spend two nights overthere we did Bar B Q .nice morning
9 years ago (02-01-2016)

BEWARE OF THIS HOTEL'S RESERVATION POLICY!!!! THEY WILL CHARGE YOUR CREDIT CARD IF YOU TRY TO CANCEL! We made a reservation here five days before our arrival date, and were not informed of any cancellation policy over the phone. We reserved the room with a credit card. The next day, we received an email stating that we they have a one week cancellation policy and that we were within it, and that our reservation could not be changed or cancelled. Obviously, we made the reservation within that one week period and they didn't tell us about this policy before taking our credit card number to hold the room! (They also included a long list of bizarre policies including these: You are within the cancellation policy and therefore your reservation cannot be cancelled and/or modified. We will charge your credit card for the full stay regardless. If you cannot arrive before 6pm you must inform the office when you make your reservation or as soon you realize that you will be late. If you are arriving after 6pm you MUST submit a late check-in form which we will either email or fax to you. You can return the form to us via email, fax, or standard mail (USPS) but we must receive it before 6pm on the date of your arrival. For example, this means that you cannot call us at 8pm on the date of your arrival to tell us that you will be arriving at 11pm. If we do not receive your form, you cannot check in after 6pm. It is your responsibility to ensure that we received your form. We will reply to all emailed forms but faxed forms require you to call the office. If you do not hear from us within 24 hours after sending your form, again, you must call us. If you did not submit a late check-in form and do not arrive before 6pm, we reserve the right to rent your room to another customer and/or charge your credit card the full amount for your stay including any applicable taxes. This means that we cannot guarantee you a room after 6pm if you haven’t made other arrangements such as submitting the late check-in form.) To top all of this off, THEY WANTED US TO FAX THEM A PHOTOCOPY OF OUR CREDIT CARD AND A GOVERNMENT ISSUED I.D. What?! We have traveled throughout this entire U.S. and in several countries abroad and have never encountered anything like this. We immediately decided this was not the kind of place we wanted to stay, but when we called to cancel, the person we spoke with said, "You said you received an email stating our cancellation policy. I will be charging your credit card," and then hung up on us. Unbelievable. We've spoken with our credit card company who said this is all illegal and disputable, so there's that at least, but we wanted to warn anyone considering staying here. Our next step after posting this is to contact the Better Business Bureau. Beware of this place and their shady practices!
11 years ago (30-04-2014)