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Reviews, get directions and information for Hearthstone Artisan Bakery

Hearthstone Artisan Bakery

About

We are an artisanal bakery featuring hand-crafted breads and exquisite pastries, located in the south end of Nanaimo, BC

Story

We are an artisanal bakery featuring hand-crafted breads and exquisite pastries, located in the south end of Nanaimo, BC

Our breads feature locally milled and sourced organic flours, all products are made in-house from scratch - nothing is brought in frozen or par-baked from a factory.

Ingredients are selected for freshness and authenticity. Our cheddar cheese, for example, comes from the local producer Paradise Island and is some of the best aged cheddar you'll get your hands on. Our eggs are from Farmer Ben's Eggs in Duncan, the bread flours are milled in Cowichan at True Grain, much of the produce is from local farmers, the vanilla is produced in Victoria by Vanilla Blossom, the honey we use comes from Frederich's Honey in Cedar and so on.

We believe in supporting island businesses, keeping things local (which means less of an environmental impact) as much as possible.

We are proud of our house-made goods and amazing staff and hope that our dedication to the art of baking comes through in our final products.

Check out the numerous posts we put out for examples of our baked treats then come in and enjoy a few tasty goodies for yourself. We'd love to see your reviews here on Facebook, on TripAdvisor or Google+.

Impressum

Owned and operated by bakers Paul Aboud (head Breadhead) and Hailey Mannynvali (head Pastry Geek), both residents of Nanaimo and alumni of the Vancouver Island University Professional Baking and Pastry Arts.

Address: 50 Tenth St #115a, Nanaimo, BC V9R 6L1, Canada
Phone: (250) 591-9944
ac.yrekabenotshtraeh@srekab
State: British Columbia
County: Nanaimo
Zip Code: V9R 6L1



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Reviews
I ordered a custom cake and paid $115 upfront for the cake. I provided a photo of the exact cake I wanted. I confirmed with me that they could execute the requested design. The cake was a completely different colour. There were no cherries as the baker “forgot”. They blamed the colour on the type of butter they use. I myself am a baker and know that any quality of butter will turn the icing a yellow hue. Any experienced baker would know you add purple to cancel out the undertone. The piping was terribly done, looked sloppy and was sliding in certain areas. It looked nothing like the photo. When I sent an email and complained I received a response from Liam essentially saying tough luck. I wasn’t offered a refund- or even a partial refund. I then provided photos as proof and was ignored. Take your business elsewhere. They will take your money without telling you they don’t have the skills to pull off your requested design then deliver a sloppy discoloured cake and ghost you.
We had to get some Nanaimo bars while in Nanaimo! If you don't know, this is a classic Canadian dessert, and this spot does an amazing job! The bottom layer is chocolate, ghram cracker, coconut and nuts. The middle layer is a buttercream custard, and a layer of chocolate on top. They also do a great feature flavour, it was passionfruit and mango during our visit. The two cost: $12.39. While there is no gettingaround the kick-in-your-teeth sweetness, Hearthstone does a nice job of adding some complexity to the flavour. The quality of the chocolate was amazing! It is worth noting this is a take-out only bakery.
10/10 experience with Hearthstone bakery. We ordered our wedding cake here back in October. They had a great tasting option and worked with us to execute me exact vision. I wish my photographer got a better photo of the front of the cake with the red roses cluster but unfortunately this is the only one I have. We’ve also gotten a birthday cake for our son here which, look how adorable. Each event has been a wonderful experience and the product it self also absolutely delicious and raved about. Thank you to the whole team!
I inquired about getting a custom cake made for my sisters baby shower. The service from all staff but especially the manager, Liam was great! The cake was absolutely delicious, not overly sweet which is always a concern. The only negative about the cake is that I ended up proving all toppers aside from a bit of rosemary only because the cost to have any fondant made significantly increases the price. If I wanted 2 small fondant animals made flat not even 3D, it was going to add another $50! Overall though, I was very happy with the experience and would order from here again next time I need a custom cake or cupcakes.nnI would have loved to try some other pastries from the bakery but the prices are way too expensive- there was nothing under $6. The bakery itself is very small with no seating and is not very aesthetic so I think it’s catered more to custom orders.
Went in today, Saturday May 24th at 4:00ish, and found a yummy looking cake, salted caramel-chocolate cakennWe were greeted by a very friendly and super helpful young man.nnGot the cake home, and it was moist and delicious, it was iced perfectly!nnSo good,nThank you for a wonderful experience.
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