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Reviews, get directions and information for HealthPartners RiverWay Elk River Urgent Care

"At HealthPartners, you'll find expert care for the whole family in one place. From physicals and immunizations to illnesses and chronic conditions, we've got you covered. Trust our caring doctors to help with women's health, prenatal care, well-child visits, and men's health. We also care for mental health issues and skin conditions. Enjoy the convenience of easy online scheduling. At HealthPartners, better health is always right around the corner. Make an appointment today!"
Address: 530 3rd St NW, Elk River, MN 55330, USA
Phone: (952) 853-8800
State: Minnesota
County: Sherburne County
Zip Code: 55330



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Reviews
My main provider, Amy Hanson, is amazing. She was the first person I saw for gynecology care and I was glad to have such a great experience right off the bat considering how nervous I was prior to it. Every appointment since she has been just as great. She listens to me carefully and answers all my questions in a way I can understand. She takes the time to explain things, take notes for me to keep, and even draws pictures/diagrams so I fully understand. I don't think I've ever had such a great provider. I didn't catch the name of the nurse I saw before the appointment and after when she gave me a shot. She was also great. She was friendly and gave me the quickest immunization I'd ever had. I thought she was just starting to poke the needle in when she said 'done' and was putting the band-aid on. The womanalso didn't catch her name that drew 4 vials of my blood that day also treated me in the same manner. She made small talk through the process which made it go by much faster. She didn't have any trouble poking my veinhad trouble at other clinics and I thought we were just getting started when she took it out and said 'have a great day.' I interacted with yet another woman at the front desk to inquire about my mychart account and she was also very kind and helpful. Overall I received amazing care at this clinic and and feel very comfortable in their hands! I have and would 100% recommend my provider, Amy Hanson, and this clinic to anyone who needs gynecology care for the first time or is looking for a new provider!!
I've been here a twice, once for an annual appointment and once for labs. The staff is extremely kind and great at communicating everything you need to know. This was the first time I was able to get Labs done on the first try, I've always gotten poked numerous times before anyone can find a vein so it was so refreshing when Karen the lab tech was able to get me in and out with little pain or anxiety. Best clinic I've been to in years.
They called me several times, but every time I tried to call back, they called me while I was calling them back. After waiting in the only waiting room for 30 minutes, they left a voicemail telling me they were canceling my appointment. I am sick, and I needed help. Do NOT go here!!!!
Dr. Jenny Entrom is the best doctor I have ever had. She listens and works with me to find the best treatment plan. She is absolutely wonderful, I recommend her to everyone who mentions needing to see a doctor.
DO NOT make an OB appointment here! While trying to remove my IUD in clinic I was told my uterus was difficult multiple times like I had the choice! I was then told I would have to have a procedure done in clinic to get my IUD removed and was told I would have to take some medicine and I could drive home after.... NOPE I had to have the procedure done in the hospital thank goodness the hospital let me know I was going to have to have a ride home after being told I was going under with anesthesia!!! My appointment at the hospital was about 2 weeks after my original appointment and was told I had to come in for a pre op I did the morning of because they told me it would take less time / and be more “convenient” LETS BE HONEST!!! For that 25 minute appointment to check my blood pressure and all that I got a bill for $310 They also scheduled an appointment for me without confirming!! I got a call saying this is your appointment Thank goodness I don’t work during the day and was able to make it Also they used a hospital that was out of my network I guess my bad for not double checking with my new insurance Also I would like to add that a couple days after the procedure the hospital called to ask how I was going after my procedure!!! I guess they care more about someone they will most likely not see ever again then the doctor that is supposed to see you every year....? Talk about an expensive day with a whopping $5,600 in bills I have just from that day!!! Wow!! Needless to say I will be looking for a new doctor for myself and my family!!! This place gets a star for both the pediatric Dr and nurse practitioner my kids have seen- they are both very nice and make my kids feel comfortable even though the appointment center messed up and gave my daughter the male doctor and son the female nurse practitioner when I asked for them to be the same gender as my kids It sucks that these 2 have to lose out on clients because their co worker is rude and doesn’t know what’s going on!
My dr. and nurse were amazing but the lab tech just yelling my information out in the lobby not a great experience I’ve been coming to this clinic since I was 13 and I’m 22! Never in my life no class
Chiropractor, Dr.Bethany Curnow, was so knowledgeable and helpful! I’m 25 weeks pregnant and she was confident and educated regarding everything being performed and discussed future treatment as I progress in my pregnancy. I felt very comfortable and at ease seeing her and will refer her to anyone looking for a quality skilled chiropractor.
If I could give a minus star I would. The nurse today was NOT a pediatric nurse. She was rude. Mean. Nasty. Should not be a nurse let a lone work with children. My grandson is 2. Sick. Not happy. She acted like a nurse at a concentration camp. Find a new line of work
So unorganized. Everytime I'm here. I'm not coming here again. The first time, I was getting my depo shot and the nurse was in the middle of giving it to me on my hip, with my pants down. The doctor left the door wide open after she left. The second time, the person from the lab came out into the lobby and asked some personal questions in front of other people around. Totally rude.
In my opinion. I would not go here if your in any kind of pain. Go to Fairview or Park Nicollet I have severe degenerative back disease and need both my hips replaced. I am in excruciating pain every day. I can't get through 8 hour day at work anymore. So I need pain meds till I get to surgery for hip replacement. I don't sleep at night cause of the pain. And because there is opioid epedemic. This place won't give proper pain meds to deal with pain. This is the bad part. I fall asleep daily driving from Plymouth to Zimmerman.at 2:30 - 330. I drive green camery. It just matter of time before I rearend someone at 65 mph. For lack of sleep. So for your own safety. Please watch for me on the road way and give me a honk to stay awake or alive. I'm in search of real doctors who understand pain. Because here I don't believe they do.
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