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Had a facial with Beverly. It was really relaxing and thorough. They used great products like Dermalogica.
I’d go back for a facial. However the massage was okay. I booked for a deep tissue 60 minute massage and I got 50 minutes.
The therapist uses lots of elbow and forearms plus the technique is very unusual. Go for the facial, skip the massage.
8 years ago (07-01-2018)
I went here today for a massage and I was incredibly disappointed. The masseuse didn't have cut finger nails so it felt like he was scratching me as he massaged me. On top of that, he used his elbows and forearms for a majority of the massage which was uncomfortable, not something I have typically experienced with deep tissue massages.
It's unfortunate because I have had wonderful experiences at the Oakville location, but today was terrible. I'd say the more disappointing is that I had requested that he does not touch my hair because I had to go to work after and I didn't want the bottom of my head looking greasy (I have short hair too so you can see it). That was not the case...I had to tell him again mid-massage to watch my hair because I could feel him catching all the hair at the bottom of my head. I usually don't mind, but I had work right after and nothing drives me more crazy than my hair being greasy.
Overall I was incredibly unimpressed considering I've been to Hand & Stone in Oakville many times and never had complaints. This was probably the most uncomfortable massage experience I've had.
8 years ago (21-12-2017)
Best place ever!! I had a great experience this week at Hand and Stone port credit with rejuvenating facial followed by a lovely relaxing massage. I loved the products and the therapist was very thorough. The place is very clean and nice. I was welcomed and greeted from first minute I entered the spa and after I finished my massage I found the owner came to me to check about the services I had and offered me water and a nice chocolate :)
Definitely will be back
9 years ago (04-07-2017)
Excellent customer service from Ashley. Quick and fast for the last minute booking. I am grateful for her assistance thank you
8 years ago (06-09-2017)
I got a GC for Xmas so I Went in for a deep tissue massage over the holidays. Perfect Atmosphere and great front desk staff. I had a male do the massage and he was super respectful and made me feel comfortable. Would definitely go back to him when I'm ready for my next one!