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Reviews, get directions and information for Hampton Inn Portland Downtown - Waterfront

Hampton Inn Portland Downtown - Waterfront

About

Our hotel in Portland, Maine is nestled in the city's Old Port District and offers breathtaking views of Casco Bay and the historic waterfront.

Address: 209 Fore St, Portland, ME 04101, USA
Phone: (207) 775-1454
State: Maine
County: Cumberland County
City: Portland
Zip Code: 04101


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Very impressed with this Hampton! All the staff was great! Clean and modern rooms! Walking distance to all the places I wanted to go. I can't wait to return!
7 years ago (24-04-2018)
Been here twice. The location is hard to beat, the price is good and rooms are better than you would expect. Depending on which way your room is facing, you can see the cruse ships at port ant that is just darn cool. Book a stay here and don't worry it will be good fun.
7 years ago (31-03-2018)
While the room was relatively clean (dusty on shelves and blinds) and comfortable, we were here for 3 nights with our kids and there were not knives in the breakfast room to cut their food. When i asked for a knife to use so my kids could eat, i was told i couldn't have one. The other utensils available were flimsy plastic forks, so no cutting with those. How hard would it have been to have someone run to the store to get some plastic knives until the shipment came in?? There were also no lids for the coffee cups. We had only once Kleenex in the box upon entering our room. There was no do not disturb sign in our room. The woman that checked us in at 8 pm was not friendly. When we asked about the area attractions we were told where to go from someone who had never been there and could offer no other recommendations. The pool towels were no bigger than dish towels. I've never stayed at a hotel where the management had such an incredible lack of attention to detail and customer service. I'm overall very disappointed that we spent so much to get so little.
7 years ago (18-04-2018)
CONS: Over the phone when reserving we gave a card and specifically said not to charge it we were paying cash. When checking in and trying to pay cash they said we will pay at checkout they needed the card a second time but assured us it wouldn't be charged. We were woken with a phone call at 8am saying the card wouldn't go through. We didn't get to bed until 4am and picked this room for the noon checkout so we could sleep in. My husband had to get up and get dressed and go down and pay then and there. He couldn't get back to sleep. It was extremely frustrating since we told them many many times we wanted to pay cash. Additionally we had two rooms- one reserved a week in advance for $199 and one reserved the morning of for $189. $199 was for 4 adults and 2 kids the other was for just one adult. When we checked out eachothers' rooms the one with one person was twice the size between the foot of the bed and the wall with the TV. We switched because it made much more sense to have all the adults and kids in the bigger room (which cost less!). I wish the staff would have done that themselves rather than making us realize it and switch after starting to get settled. PROS: clean and comfortable. Noon checkout. Pool open until 11pm. Even though we didn't expect to have to use the valet parking they were quick to get the car each time we needed it.
7 years ago (04-03-2018)
Great location and super friendly staff. There was no mention of Valet parking when we made our reservation so be prepared to pay the $20 or find on street parking which comes with ots own set of challenges. Rooms were clean but the place if starting to look a little worn. Bathroom faucet face plate was loose etc.
7 years ago (13-03-2018)
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